Add an account is greyed out

Question

Add an account is greyed out

I have previously added my hotmail account and now want t add another however the option is greyed out..how do I add my new account?? Thx

iPad 2

Posted on Aug 9, 2011 6:19 PM

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Answer 1

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lobsterghost1

Community+ 2026

Level 10

231,842 points

Aug 9, 2011 6:22 PM in response to sarafromperth

In Settings > Restrictions > Accounts you likely have Don't Allow Changes checked. This would prevent you from adding, removing, or modifying accounts in Mail.........

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Answer 2

Demo

Level 10

168,305 points

Aug 9, 2011 6:23 PM in response to sarafromperth

Go to Settings>General>Restrictions and see if you have restrictions turned on . If so turn it off and the go to Allow Changes>Accounts and see if you have that disabled as well.

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