Faulty- New iPhone 4 replaced with a refurbished iPhone :|
Hello Everybody,
I'm writing this post to understand whether it is normal for Apple to replace a faulty iPhone 4 with a refurbished one.
I have used the new iPhone for about 35 days and the vibrator option on the iphone Stopped working and was intermittent.
After waiting for more than 1 year I finally received my shiny iPhone 4. Unfortunately, after few days, I noticed that Vibrator was not working.
And when I contacted Apple India Support, after speaking to lot of people from the team. I was told by one i would a new replacement and after that the story goes into loops. Bcoz when i spoke to about 3 different managers from Singapore, they said i would only a refurbished phone but claim that its not been used by anyone.. I dont understand this 😠
Now its looks like I paid over 40+INR to get a 32GB for a refurbished one.
But apparently I do not have the right to have a new iPhone. I could only choose between keeping my iPhone (new but faulty) and accepting the refurbished replacement (non faulty but not new either!!!) 😢
I really can't believe this is Apple !!!
And really dissapointed with their service...😠
Did this happen to you? Or does this happen across the globe ?
What should I do to get the new iPhone 4 I have paid for ?
Please suggest..
Thank You All !!!
iPhone 4, iOS 4.3.3, New iPhone4 32GB