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Lion Mail search a downgrade?

I've always been satisfied with the Mail.app search facility, until Lion. It works differently, and I can't locate things that were easily located before.


For instance, if I had searched "buy.com" prior to Lion, a list of the messages to and from buy.com would appear, even if "buy.com" only appeared in the address. Now a search yields nothing, even though I have messages from buy.com in my Mail folders.


Is there a way to cause Mail to search as effectively as it did before Lion, or is this a downgrade? This is definitely not an isolated issue for me. I am now constantly not able to locate messages I now are either in the Inbox or another folder, even when I search words that are in the body of a message.

iMac 9,1, Mac OS X (10.7)

Posted on Aug 10, 2011 8:43 AM

Reply
43 replies

Feb 1, 2012 4:22 AM in response to Satchmo

Thank you for teaching me about self restraint.


Of course nobody knows this, but I think I might be one of the worlds most frequent and serious volontary bug reporting contributors to Apple's feedback pages. I'm spending at least a couple of hours a week reporting bugs to Apple. I mean to be as informative as possible, and try out things first. Not just "Mail search doesn't work, please fix.". Hopefully the QA team for each software is thankful for different users' views on problems. Apple's software is often well meaning, but they are also full of bugs and unpolished details and odd behaviours. I expect only the best from Apple, and after years of frequent bug reporting it is not inhumane to loose it sometimes.


The problem shouldn't have been there in the first place you know. Lion is already at 10.7.2.


I'm sorry that some of you seem personally offended by my problem description, and that my disappointment in Apple was confused with some personal intentions. Really sorry about that.

I haven't made any remarks on the commenters of this thread.

Feb 1, 2012 5:53 AM in response to cuckoomusic

There's some serious misunderstanding of who is talking to who going on here. If you're confused, check the "in response to" text that I circled in an earlier screenshot.


As to statements about disappointment in Apple, evidently you didn't understand my last reply to you. This is not a bug in the OS, it's a problem with your specific system. Some fixes have been suggested here a while ago, such as rebuilding mailboxes. Reindexing Spotlight might also work. Continuing to hold Apple responsible and report it as a bug in their bug reporting system is a waste of your time and Apple's developers' time.

Feb 1, 2012 6:00 AM in response to thomas_r.

That is your opinion, but you are in no position to confirm it by first-hand observation. The fact that more than a few people report this problem, and that it didn't exist before Lion, suggest that Apple changes made it possible. You have stated your opinion, now let others communicate as they wish since you are not the thread censor.


This problem existed on both of my Macs. That both would have the same unique defect over which Apple had no influence, seems unlikely. Also, Apple's tech support corrected the problem, suggesting that, in some cases, Apple knows just where to locate and solve it. Apple did not suggest that this problem was due to some glitch peculiar to my Macs.

Feb 1, 2012 6:24 AM in response to Satchmo

Since I, and many other people I know who support multiple Macs, have never seen this problem at all, and since others have solved these problems by rebuilding mailboxes or reindexing Spotlight, the facts support my opinion. Finding other people who believe as you do on the Internet is not proof of truth.


As to censorship, it seems that you're the one telling me to shut up. The most common obstacles to solving computer problems are self-imposed, and among those believing something is a bug when it is not is a biggie. Puncturing that bubble of self-deception and convincing someone to try fixing a problem rather than waiting for Apple to do it for them is an important part of technical support. The information I am trying to convey is not trivial or dismissive, it is simply a pointer that one particular path will not get you to your goal.

Feb 1, 2012 6:30 AM in response to thomas_r.

You seem to have missed my repeated references to the fact that Apple phone support was able to resolve the issue for me in one call. It would obviously have been difficult for them to have resolved a problem that didn't exist.


One the one hand you declare that the problem is imaginary, while on the other you say "others have solved these problems by rebuilding mailboxes or reindexing Spotlight..." Therein likes a conundrum.


Now, I'm finished sparring with you as you have added nothing of substance to the discussion.

Feb 1, 2012 6:36 AM in response to Satchmo

Apple phone support is not able to fix bugs over the phone. They knew some common causes for the problem and had you try, and that solved the issue.


You seem to be making the mistake of saying that I do not believe that you saw what you saw. That is not the case. It simply is not a bug in the system, as has been claimed by cuckoomusic.

Jul 9, 2012 6:11 AM in response to Satchmo

Rather late this, but I've just spent three months slowly moving on to Lion due to essential things no longer working.


Mail: I see no improvements. I see several downgrades: The new layout brings no gain, the search is half broken with it's clunky drop down menu system. Simple is beautiful, Apple.


Another argument for sending software developers to plant potatos or some other useful thing rather than justifying their employment with regressive fiddling.


And not happy with the separate trends on X11, the binning of Rosetta (no gain, much pain), and continued proprietisation of the developer areas.



I'm tempted to go back to Leopard.

Jul 9, 2012 7:22 AM in response to CT

There's no improvements I can see.

None.

- The "spaces" turning into "Mission control": Hang on, are we a bunch of nerd teenage Starship Trooper fans? With apologies to ann teens.


- The linear spaces organisation: Have these guys ever done a day's work on multiple screens? Thought about why others (Deck, Sun, Compaq, Linux) use a 2D layout? They could have gone 3D but went the other way.


- The pointless anc cheap removal of rosetta. At some cost in fiddling around recompiling things for a number of people - what a waste of time.


- iTunes everywhere: I know they make money - so kep it quiet, because it's a turnoff. And the apple remote is now practically pointless without an internet connection


- There's more, but that's enough. Just one last one: The built-in help has been slimmed down to absolute minumum so "help unavailable - no network detected" is increasingly the default. Why, apple, why?


- FGinal and most important one: The cheap migration away from free software towards proprietory stuff: It's a kick in the teeth of all the free software developers they built OS X on in the first place.

What a payback.


Yet it's still pretty good - so why complain?

Because of what they started with was better, and they've just downgraded it a little.


p.s. forgot permissions: What a disaster. How they managed to mess that up, I hope I never find out: Migration looks miraculous - except it isn't.

And the sages will say "Oh, far better to reinstall from source" - begging the question "Why provide a migration tool then?"


If I sound bitter it's because apples are the best work machine, but someone is messing with that.

Lion Mail search a downgrade?

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