Keystrokes lost since upgrading to Lion

Many thanks. This problem has been driving me mad and I have resorted to using my 7 year old macbook for spreadsheets. I have given it a quick test and, sure enough, if I leave my finger on the very front of the mouse to the left, copy and paste do not work.

I get it now! It's not when I touch the front right. It only appears this way, becazuse I was moving my finger around searching for the right spot. IT happens when I move my finger and then don't lift it.

Surely Apple must be aware of this.

It is really the user of the Magic mouse that has to be aware of where you have you fingers, not Apple. The same goes for those using a Track pad like me. I have to be aware if I have my finger close to the track pad or not.

It is very easy to make this mistake and the potential to screw up one's data is enormous. Seeing as there are a number of people who have had no idea that touching the mouse like this was causing the error, do you not think that Apple should alert them to the possibility of such an error.

I agree with you, Colonel Hall ... especially difficult for oldies like me who have used a mouse in a particular way since 1984 -- it will be very difficult to change old habits. In reality it is far too ambitious to introduce a mouse with so many new features without a proper training course, such as that included with the original Macintosh mouse. Inevitably some people will use it in ways the designers did not imagine. I have not been able to find such a course … does anyone know if one exists?

Apple Operations Europe does not know of this problem, though the engineers in the States certainly must. Apple ought to inform all support staff immediately. For each user who has a serious problem with this 'feature' there must be hundreds if not thousands who ocassionally create random errors with no explanation -- just the sort of unreliability that Apple seeks to avoid. If Apple does not come back to me soon, I will consider seeking publicity in the technical press.

If you want Apple to talk to you you have to contact them. In this forum we are all end user just like you.

I use AppleCare, and they have been trying to solve this problem for me for 3 months. For the last 4 weeks it has been with 'engineers in the United States', after I found out how to reproduce the problem reliably. They have not even confirmed the problem to me, let alone discussed solutions.

I have am experiencing a similar problem

I thought it was my bluetooth keyboard

changed it -no fix

I used a USB keyboard -no fix

So far reinstallation of the software plus removal of files related to iWork and not updating the software worked

downgrade do not update

Danuta - What did you downgrade? to what?

Simply to iWork 9.0 form my CD

When I did the software upgrade the issue returned so I reinstalled the software again

Do not forget to delete the files form the Application support folder after you delete the software

Which version of iWork '09? 4.0, 4.0.5 or 4.1?

4.0

The issue with keyboard goes away but if you work with a lot of layers doc the objects move slower at least on lion

I also have the problem of the keyboard becoming unresponsive in Numbers and Pages. I upgraded to Lion when it first came out, but have only just upgraded iWork to Pages '09 4.1 and Numbers '09 2.1. THAT'S when the problem started. I find the only way to clear the problem is to switch into another app (like Text Edit), type a few characters and switch back into Numbers/Pages. The problem soon comes back as soon as I start cutting and pasting.

So it most definitely is NOT a few Users problem Apple! I'll be posting to the feedback area in the hopes that a fix gets put up soon, as this is a major productivity issue for me.

Have you tried scrolling and leaving your finger on the mouse, as I described above? This induces the problem, for all those who have reported trying it; and lifting the finger from the mouse then cures the problem. As you say, this is a general problem that Apple needs to sort out, but if you can train yourself to lift your finger from the mouse, whenever you finish making a gesture, you can solve the problem for yourself. I am slowly managing to train myself!

If, as you say, the problem is people using their mouse incorrectly, I'm not sure why it is Apple's problem to sort out.

I just checked Amazon for "usb mouse" and got 36,899 choices.

There are lots of mice out there, many of them inexpensive. I would expect that most of them work better than the somewhat gimmicky products that Apple sells. Just get one that works with the way you work.