Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Keystrokes lost since upgrading to Lion

Since I've upgraded to Lion I'm experiencing a rather odd problem: iWork doesn't respond to certain keystrokes. The worst offenders are Cmd-C, Cmd-V, and the like, but sometimes regular typing just doesn't appear in the document.

This is an intermittent problem: if I click on a Finder window and then back to Pages (or Numbers, or Keynote) then all is well once again – for a few minutes. Then, sure enough, when I try to Cut or Paste, I have to do it from the menu: the keyboard shortcuts won't work.

Anyone else seen this? Any suggestions how to track down what's causing it?

Martin S Taylor

Intel iMac, 3GB RAM, Mac OS X (10.7), iPhone 4; iOS 4.3

Posted on Aug 11, 2011 7:07 AM

79 replies

Sep 30, 2012 12:17 PM in response to Niklas Luhmann

I, too, have experienced the same "Pages freezing" problem in Lion. I removed iWork '09 entirely and reinstalled from the original DVD. Same problem with Pages. I then tried to restart and was unable to do so because Pages would not quit. A force quit meant losing all of my recent typing, so I decided to do a hard shutdown - holding down the power button on my MacBook Pro until the computer shut down. I had set the shutdown procedure to "Reopen windows when logging back in." When I started up again my Pages document came back in its last iteration; I had lost none of my typing! An inelegant work around, but it worked.

Oct 8, 2012 7:18 PM in response to Martin S Taylor

I have been dealing with this exact issue since Mountain Lion. Cut/Copy/Paste + Magic Mouse. Happens with Pages mainly but also sometimes with Keynote, Photoshop, Illustrator and Premier Pro. While I am totally annoyed that there is no fix for this bug so far I do feel slightly better knowing that I'm not insane.

Oct 14, 2012 6:50 AM in response to DuncanFromChichester

I'M NOT INSANE! I didn't even realize that my finger was still on the mouse. Yes, I am a left-hand mouser, right hand typist, so I was able to replicate the problem using these directions. [dope slap!]

It's still a bug, but at least now there's a work-around.

snp.ltd

Level 1

4 points

Nov 24, 2012 3:48 PM in response to DuncanFromChichester

Same problems as described by many on my iMac mid 2011 with Magic mouse. Started doing this on Lion. Not solved on Mountain Lion. Only with Pages, Keynote, Numbers.

At least now I know what it is and can stop reinstalling and other trouble shooting. Will try to "retrain myself" with the Magic mouse. I tried Duncan's little test and it causes the bug on cue.

I was planning to talk to AppleCare for months. But it seems that it will just be more of a waste of time. Usually is these days I have found.

Thanks for figuring it out.

Keystrokes lost since upgrading to Lion