Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

please help!

when i turn my computer on in place of the apple that used to show up in the middle of the screen, now a folder with a question mark in the middle of it just keeps blinking. i tried restarting it and taking the battery out and it just keeps on doing the same thing! please help!

MacBook

Posted on Aug 12, 2011 6:56 AM

Reply
Question marked as Best reply

Posted on Aug 12, 2011 9:38 AM

That is a sign it can't find the drive it thinks it's supposed to boot from.


Hold the Option/alt at bootup, do any choices show up?


"Try Disk Utility


1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

3. Click the First Aid tab.

4. Select your Mac OS X volume.

5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."


http://docs.info.apple.com/article.html?artnum=106214

1 reply
Question marked as Best reply

Aug 12, 2011 9:38 AM in response to skate1996

That is a sign it can't find the drive it thinks it's supposed to boot from.


Hold the Option/alt at bootup, do any choices show up?


"Try Disk Utility


1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

3. Click the First Aid tab.

4. Select your Mac OS X volume.

5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."


http://docs.info.apple.com/article.html?artnum=106214

please help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.