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ABBYY FineReader third party software problems with Lion?

My Epson scanner now needs drivers to suit Lion and after downloading these now works fine. However the supplied 3rd party ABBYY FineReader OCR doesn't work and after following the update links from both the Apple and Epson web-sites the only solution would seem to be to purchase a license for the new Lion compatible software. I would have thought that Epson would have offered a replacement CD that would include all the upgraded software for Lion to existing users! Has anyone been in touch with Epson and ABBYY to ask the question?

ABBYY FineReader/Epson scanner-OTHER, Mac OS X (10.7)

Posted on Aug 13, 2011 7:16 AM

17 replies

Apr 28, 2013 11:02 AM in response to coheng

I just tried it myself, and it did not work for me either. But it did work last October when I got the email reply from ABBYY technical support -- so you may need to contact them directly to send you an FTP link. Pasted below is the email I sent to ABBYY technical support:

Sent: Friday, October 12, 2012 1:03 AM

To: ABBYY Support Team

Subject: Help installing ABBYY FineReader Sprint on Mac with OS X 10.8

I just purchased a new Epson Artisan 837 for use with my iMac running OS X 10.8.2. Epson instructions said that not all the applications that came with the printer -- including ABBYY FineReady Sprint 8.0 -- would necessarily run with the new Mac operating system. They suggested contacting the software developer, which in this case is ABBYY.

I downloaded the updater for ABBY FineReader Express, and it asks for a serial number. Obviously I don't have one. Do you have instructions for how I can get your software to run on my Mac? Thanks much for a reply.

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Hopefully you can send a similar email and get a similar reply.

As to my earlier comment about Vuescan (what a great product, BTW), it does include both English and Spanish OCR and it does work well (not perfect, maybe 5 percent OCR errors). But not as well as the ABBYY software, which in my opinion is virtually 100 percent for both English and Spanish. I am very happy with Vuescan for many reasons, and if I could not have gotten the free ABBYY software to work I would just use Vuescan -- great scanning software, well supported, runs my old film scanner too in Mountain Lion, but not free.

coheng

Level 1

12 points

Apr 29, 2013 8:05 PM in response to Steve Macaulay

My solution was to install the Epson scanner and optional software bundle into my older Mac that is running an older OS. Then copied the ABBYY application that was installed and moved it to the new Mac. Dragging it into the Applications folder allowed it to be fired up from Go>Applications. The Epson software installer wouldn't work with Mountain Lion (freezes up), but the bundled ABBYY app clearly runs on this OS.

ABBYY FineReader third party software problems with Lion?