Apple TV cannot set the network time + date

When i turn on Apple TV it says "setting network time and date" but never moves off of that screen. To move off it i press menu and although it then connects to my wireless it tells me my i-tune log in is incorrect !?

I've tried re starting it etc etc but nothing works.

The Apple TV was brought in Sydney at Duty Free - is that why it doesn't work in Indonesia ??

Apple TV

Posted on Aug 14, 2011 12:20 AM

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35 replies

Aug 2, 2015 2:38 AM in response to ike_e

After several days of hard work with my Dlink DIR-655 router, opening ports I was on my way to give up. Eventually I opened DMZ (demilitarized zone) for the Apple TV, letting the Apple TV have no firewall at all. Still nothing worked.After 4-5 frustrating days, I found this thread.


Solution: I set my iPhone as a hotspot, connected the Apple TV to it and now it worked! My wife and I saw our first Netflix movie yesterday. She thinks I'm a genious... 🙂


I still don´t understand why my router settings don´t work. Is it something with my ISP? I don't know, but now it works. The steps I followed are from ike_e's list:


1. Disconnected the Apple TV from wireless network

2. Connected Apple TV to my iPhone hotspot

2. I set country/region on my Apple TV, this forces the Apple TV to download date/time and retrieve location info automatically

3. Once Apple TV running properly, I disconnected Apple TV from iPhone hotspot

4. Re-connected Apple TV to my wireless network

5. Works!


Thanks Ken and ike_e!

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Apple TV cannot set the network time + date

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