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http error 404 - Safari

Hi-for the last 4 to 6 weeks I've been getting a http error 404 message every time I need to book my child on Campaustralia services. I used to do this without issues before...Does anyone know what the problem could be? Thanks! Clotta

iMac, Mac OS X (10.6.8)

Posted on Aug 20, 2011 6:35 PM

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6 replies

Aug 20, 2011 10:13 PM in response to Joe Pyrdek

If you'd like to help please don't focus on their web site. Their web site is correct, there aren't domain problems. The correct url is campaustralia.com.au and as I mentioned before I did not have issues with them about 6 weeks ago.

I just used another computer to do the bookings (a microsoft OS notebook) and it went through smoothly without any problems. Therefore my only conclusion is that either safari or my imac is the problem and since I didn't have this issue a while ago then common sense tells me that after some sort of software or security update maybe preferences or set ups changed and messed things up.

Aug 20, 2011 7:18 PM in response to Clotta

A 404 error simply means that the website server you are contacting can not locate the file you are looking for.


Possible causes are a mistyped URL, you have changed from .com to .(something else), you have changed from .(something else) to .com, the page provider has removed or given that page a new URL (address), If you can get a different webpage from the site, then one of the two (or maybe both) are your problem.


I could connect without any problem to the Campaustralia.com web page so see if they changed the specific page you are trying to connect to.

Aug 20, 2011 9:24 PM in response to Clotta

Since the Campaustralia.com web site shows a top bar of "The domain campaustralia.com may be for sale. Click here for details." it looks like they did not keep up their domain name registration. That would seem to make the most likely bit that the original web page provider has changed and the new owner removed the link. Since there is no link listed to the webmaster for the page, my guess is that the original owners of that domain are no longer the current owners. Someone grabbed the domain name when the registration expired and are holding it in hopes of either having the original owners pay an exhorbitant fee to get it back or to try to sell it to someone else for whatever money they can make from it.


I have no idea of exactly which link you are using on the Campaustralia site since it seems that all Campaustralia does is provide a link to a number of other web sites. If you try the other listed websites given under the various headings, what happens? When I tried a couple of the links from various headings, I got links to any number of things, most of which don't seem to be Australia related. One summer camp listing was for New Hampshire USA which is about as far away from Australia as you can get.

Aug 20, 2011 10:33 PM in response to Clotta

I just tried the following forms of the primary URL, with the results indicated -


http://www.campaustralia.com.au/ - this one worked fine


http://campaustralia.com.au/ - this one worked fine


https://www.campaustralia.com.au/ - this one worked fine


https://campaustralia.com.au/ - this one returned the "404" error


I did not register, hence did not log in, so could not check the pages for the services you said returned the 404 error. However, starting with each of the three URL forms which worked I was able to go to any page at the site which did not require a login to view.


As far as I know, the 404 error is generated by a site's server(s), not by one's browser or other software on the computer. It indicates the information requested can't be found by the server. Usually the 404 is further annotated as "Page not found" (often with further info that the response is from an Apache server), although in the fourth form of the URL the annotation I received was "the requested resource is not found".


It may have been a matter of timing - the server, or the routers it uses, may have been overloaded or partially down when you tried accessing the site earlier.

Aug 20, 2011 11:23 PM in response to Clotta

Your original posting was rather lacking in useful information. You simply said Campaustralia and did not specify the actual URL you were using. I assumed, incorrectly, that it was campaustralia.com The .AU at the end makes a BIG difference. When posting a qustion to any support group, it is wise to include all the pertitnent infpormation.


Other information NOT included was which Safari and OS X version you are using, what changes you may have made in the interveening time period,like new OS version, rebuilds, other updates, configuration changes to your system and such, all might play a part in the problem.


Have you restarted the system at anytime since the problem has happened? Sometimes a restart can cure a number of oddball problems. That would help to indicate if the computer did have some "hiccup" in its operations. If it does the same thing (404) after a restart, then the problem is almost cartainly NOT in the computer barring somthing getting into some (usually hidden) system files. This would be very highly unlikely, especially if you are able to access all other web sites without a problem.


When you used the Microsoft OS notebook did you manually type in the URL? or did the Notebook fill in the URL for you from cached information? Is the URL used in the Notebook EXACTLY the same as the URL shown in your Safari window? The addition or lack of a "/" or a "." can make a difference.


Did you try using Firefox, Chrome or Camino as your browser? If so what was the result? What is the EXACT URL you are using that appears in your Safari browser window before you hit "return"? What exactly is said in the 404 error page you recieve? I mean the full text.


Like Don Archibald shows in his posting, the httpS header is treated differently than a http header. The "S" indicates it is a secure transaction. This is normally used for financial or other transactions where you wish only the recieving party to be able to decode your information. It is handled differently by the receiving server than the way a http header request is handled.


Also, like Don mentions, a 404 error is generated SOLELY in the server. What the server is seeing from your request can not be identified or located be the server.


Sorry that you do like to hear it but everything shown so far in your postings continues to point to a problem with the request the server is receiving from your system.

http error 404 - Safari

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