Visual Voicemail does not work (iOS 4.3.5)

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Visual Voicemail does not work (iOS 4.3.5)

I recently upgraded from iOS 4.2.1 to iOS 4.3.5 and my visual voicemail stop working.

I remember there use to be an option in setting that allowed you to enter your voicemail password, now that doesn't exist. I've done the network reset option from Settings > General > Reset but that didn't help either. I've also tried reseting my password from my service provider and that has not helped either.

Futhermore, I cannot receive any voicemail notifications. Please help! I need a fix for this!

Thanks!

Posted on Aug 21, 2011 1:00 AM

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Answer 1

Aug 21, 2011 4:37 AM in response to AV41

I would recommend shutting down your iPhone, remove the SIM, and reinstall it, and reboot. Try calling your voicemail manually, sometimes it is your phone number for example if I my phone number is 123-555-5555, I would call 123-555-5555, this will usually uthorize the iPhone to access our Visual Voicemail. Another issue users experience is that they have a voicemail password set and you will need to enter that before the Visual Voicemail will come through.

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Answer 2

AV41 Author

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Aug 21, 2011 6:16 AM in response to xperiance

Thank you, but I've already tried that and that didn't do anything for me either.

Any other suggestions? The problem is from the phone not my service provider, because my voicemail still works.

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