charging is not supported with this accessory
When charging my screen reads "charging is not supported with this accessory". Why?
iPhone 3GS
Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
When charging my screen reads "charging is not supported with this accessory". Why?
iPhone 3GS
Could be due to after market charger, firewire the list is endless.
Try a different charger, USB cable etc.
Clean dock port of iPhone with clean dry toothbrush. If this does not help clean dock port with some Isopropyll Alcohol.
Lawrence,
I don't think it has anything to do with the lightning cable, because the problem happens on earlier cables too, that have a lower number of contacts and do not have the microcircuit. If you go back one or two pages in the comments of this thread, in the earlier cable there are only 4 wires, of which two are for the 5V voltage charging feature, and two are for data transmission. So the problem does not reside with the cable per se, but with the software of the iPhone.
There are two different sets of issues. It is NOT software on the phone. If it were there would be millions of posts about it with 500 million iPhones in use. When the problem appears with dock connector phones it is almost always either a USB power source that does not have the required "compatibility" signal on the data line or a dirty/damaged connector on the cable or phone. You can easily find hundreds of posts saying that cleaning or replacing the connector fixed it. This issue has been posted about regularly since the original iPhone, so it is clearly not a software issue with just one version. Unless you believe that Apple has failed to fix a software bug for almost 7 years through over 2 dozen releases.
When the problem occurs with lightning cables you are guaranteed to get that message if the cable is not Apple's or from an Apple-licensed supplier. If it is an approved cable then again it is either a damaged cable, an incompatilble USB power adapter or a dirty or damaged lightning socket on the phone. The lightning cable that ships with the phone is more delicate than the dock cables that shipped with pre-iPhone 5 models, so at least some of the reports will be due to damage at the phone end of that cable that contains the circuit board.
Lawrence,
I have to disagree. First, I'm not talking about the lightning cable. Second, in my case it is a problem that appeared recently with a new release for my hardware. A range of charge parameters that is too narrow would mean that only soem users receive the message and others do not. This would explain why I have a problem and why not everybody has a problem, and why my cable and my adapter work with other iPhones (and other releases) and not with mine.
Wow!!! You are the man!!! Searched so many sites but this has helped. Plug iphone in your original iphone cable connected to the PC (windows 7 in my case). "Not compatible" error shows up. Enter Windows 7 sleep mode. Charging starts! When you log on again in windows 7 everything is fine!!! Thanks so much for sharing this!!!!
When it is charging the voltage drops and when the Lightning cable has too much resistance the phone draws too much power this invokes the error message. I don't know how high the voltage can be, but I think it is 30 V.
What I do not understand is Apple is making a claim about quality by stubbornly promoting their proprietary devices setting it apart from the rest while their quality is not exceptional at all while higher priced than comparable products. It makes everything really complicated. I mean I don't want to spend my money on a microcircuit in a connector.
Also it appears that when the battery needs to be replaced the error message comes up more frequently.
Guys, c'mon, COMMON SENSE
"Charging is not supported with this accessory"
It means that your CHARGER IS NOT AUTHORIZED TO CHARGE YOUR IPHONE
Solution? Just buy original apple charger. Never tolerate fake accessory.
UNFORTUNATELY Apple doesn't have the charger I want.
What charger do you want that Apple does not have?
A bicycle charger.
What a neat idea! One way to use it and avoid the error message is to use it with a Dock cable and a Dock to Lightning adapter.
Not quite. As I said, the iPhone does not work with the PHILIPS DLP3600U/10. To say I should use Apple hardware comprises of a very limited world view, which is not uncommon for americans.
This worked for me. Thanks.
The worked for me, PurpleSage. Thanks.
charging is not supported with this accessory