when i hit green phone button, the screen is white one second and then black instead of normal data. So I can't call out or see meesage

when I hit green phone button, the screen is white one second and then black instead of normal data. So I can't call out or see meesages, but I can receive calls ???

Posted on Aug 29, 2011 2:20 AM

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3 replies

Aug 29, 2011 5:30 AM in response to henry21

Try to reset your phone by holding the sleep and home button until the Apple logo comes back again. You will not lose an data resetting the phone, but this can clear small glitches.

If this does not work, set up the phone "as new device" without using the latest backup, in case it contains corrupt data causing your problem. Follow this article in case you want to save data from the phone before it get's erased and set up again. How to back up your data and set up as a new device

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when i hit green phone button, the screen is white one second and then black instead of normal data. So I can't call out or see meesage

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