Q: Upgrade to Lion - SyncServer Error messages in console - solution

THANK YOU for posting this!!

You just made my day!

I had a left-over Palm device that was generating errors I could not figure out.

I posted my troubles here: https://discussions.apple.com/thread/3627882

This no longer works!

"Syncrospector" has been discontinued.

https://discussions.apple.com/thread/4088958

Anybody know what is/will replace it?

Since upgrading to Mountain Lion from Lion I see the following message repeated in the console:

DataManager|Warning| Client com.apple.Mail sync alert tool path /System/Library/Frameworks/Message.framework/Resources/MailSync does not exist.

I've opened the "local" file mentioned above in Text Wrangeler but find no reference to mailsync just a file called clientname.txt that has com.apple.mail in it. Is this what I should be deleting?

I also have this same error and not sure how to fix it.

Has anyone found a way to fix this in Mountain Lion????

I have not noticed it in ML yet.....

I have :-(

Me too - but I have only just discovered that my symptoms were due to a sync error.

I had started a discussion on the problem I had:

"Mountain Lion tries to connect to another disc"

https://discussions.apple.com/message/19417049#19417049

As for the original post by Martin (mampo), I have bought a new MBP.  I did a full migration from an older MBP, then upgraded to Mountain Lion.  Under certain circs (eg connecting an iPhone or iPod to iTunes, starting Mail, editing Contacts) the new MBP wanted to connect to the old MBP.  Very irritating.  I was stuck for a cause until I looked at the system log (why didn't I do that sooner?).  I'm getting things like this whenever a spurious connection attempt is made:

Sep  2 10:14:39 <New MBP name>.local SyncServer[1521]: [0x7ff2f840bef0] |DataManager|Warning| Client com.apple.Mail sync alert tool path /Volumes/<Old MBP name>/System/Library/Frameworks/Message.framework/Versions/B/Resources/MailSync does not exist.

Like Matthew Wilson5, I can't see anything in the .../SyncServices/Local package that mentions the old MBP.

I'll be watching this discussion and hoping somebody's going to tell us how to fix this...

Nearly two weeks after that last post and I've heard nothing further to get a full diagnosis of this issue.

I have eliminated the problem (I would not say 'solved') by making a full bootable backup of my system, erasing the MBP hard disc, reinstalling just the system, then followed up with a manual re-install of up to date applications, and copied in all user files that I wanted to keep.  I excluded all Library files.

It is a long job but has ensured a clean system free of legacy issues.

I tried this and it worked for me (Mountain Lion).

It seems the sync database was corrupted. Cheers!

Thanks - that reset appears to have worked for me as well!

Thanks - spot on.  As you saw from my earlier post, I had got round the issue by completely rebuilding my system, with manual re-importing of data, settings etc, but I kept a full bootable backup on an external disc.  I have just tried this, as follows:

a) restart from external disc, ensure wi-fi off and no network connections, open iTunes, connect iPhone.  There's a 15 sec pause then the error is generated.  So this was exactly the behaviour I reported.

b) Followed vrenna's link to the Apple document "Mac OS X: Resetting the SyncServices folder", followed instructions for ML.

c) re-tried a) - and the faulty behaviour has gone away.  So vrenna's diagnosis confirmed.

Many thanks!  That would have been a quick way to sort it out, but rebuilding the system had some benefits (lots of junk cleared) so my time was not entirely wasted.

Same problem-- it's preventing my iPad and iPhone from completing their sync.