Previous 1 2 Next 27 Replies Latest reply: May 15, 2015 3:14 PM by MadMacs0
jrc8999 Level 1 Level 1 (0 points)

Is MacKeeper a scam or is it a good product

MacBook Pro, Mac OS X (10.6.8)
  • Kappy Level 10 Level 10 (260,545 points)

    No, but it's not a product to be recommended. We suggest you not purchase it nor fall for it's aggressive marketing. If you need to do maintenance see this:


    Kappy's Personal Suggestions for OS X Maintenance


    For disk repairs use Disk Utility.  For situations DU cannot handle the best third-party utilities are: Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation.  TechTool Pro 4.5.1 or higher are Intel Mac compatible;  Drive Genius is similar to TechTool Pro in terms of the various repair services provided.  Versions 1.5.1 or later are Intel Mac compatible.


    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard.  These utilities have limited or no functionality with Snow Leopard and should not be installed.


    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.


    I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old logfiles and archives, clearing caches, etc.  Other utilities are also available such as Onyx, Leopard Cache Cleaner, CockTail, and Xupport, for example.


    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard.


    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.


    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):



    Carbon Copy Cloner

    Data Backup

    Deja Vu



    Silver Keeper



    Super Flexible File Synchronizer


    Synchronize Pro! X


    Synk Pro

    Synk Standard



    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.


    Additional suggestions will be found in Mac Maintenance Quick Assist.


    Referenced software can be found at CNet Downloads or MacUpdate.

  • Keith Nichols Level 2 Level 2 (165 points)

    When I tried to download ClamXAV, I received a Forbidden notice:

    "You don't have permission to access /downloads/ClamXav_2.2.1.dmg on this server."  Any way around this?

  • noondaywitch Level 6 Level 6 (8,130 points)


    Current version is 2.2.2


    Just downloaded with no problem.


    btw, tagging on to an expired thread about something else is not the best way to get answers to your (different) problem.

  • Keith Nichols Level 2 Level 2 (165 points)

    I didn't realize the thread was "expired."  It was at least alive enough to attract your response, although it doesn't answer my question. 

  • MadMacs0 Level 5 Level 5 (4,660 points)
  • jorn1234 Level 1 Level 1 (0 points)

    KEEP AWAY FROM MACKEEPER AKA 911 BUNDLE it will harm your mac.




    Can't beleave that it is on mac store!!!!

  • Elea5 Level 1 Level 1 (0 points)

    I don't think anybody needs something like Mackeeper, I really wouldn't recommend downloading it.

    Mac computers include everything you need to keep your computer "clean", you can just do it yourself. If you would have a virus, reformat your hard disk or use Disk Utility to scan your computer for problems.

  • Allan Eckert Level 8 Level 8 (48,015 points)

    You title say it all if you drop the "is" at the start.


    MacKeeper is a scam.



  • argantan Level 1 Level 1 (0 points)

    I was one of the very gullible people who actually downloaded it and paid for the program. So far so good though. I haven't had any problems with my macbook. It ever it even seems that it has improved its performance. Hmmm..... so.... if anything happens to my macbook in the near or distant future, I am sure that I can bring it to the apple store to help me get my macbook back in order. That is one thing Apple has bar none is having great customer support specialists.

  • unknown__ Level 1 Level 1 (0 points)

    how can anyone actually consider downloading this hideous program?

    only the most aggressive and annoying ad allready reveals that its scam! 

  • Hogboy Level 1 Level 1 (10 points)

    I don't know how to classify MacKeeper other than it has been a nightmare for me.  Trying to get rid of it was a lesson in frustration and angst.


    To compound things, a search of this "thing" will show many people have had oodles of similar problems, yet the MacKeeper reps seem to feel free to inundate these sites with explanations that it is a super-duper piece of software.


    It is hard to tell whether they really believe this.

  • WZZZ Level 6 Level 6 (12,775 points)

    It is hard to tell whether they really believe this.

    I've got authentic Rolex watches in the trunk of my car... only $25. Interested?

  • Frank Milano Level 1 Level 1 (135 points)

    Thanks for the time you put into your response and for saving me the time & money I would have spent on this software!

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