MacBook Air Screen Cracks

I bought my first MacBook Air just over a month ago and couldn't have been more careful with it. I used a case everytime it went anywhere and didn't bang it on anything, drop it or knock anything against it. So I was obviously confused/annoyed when a relatively small crack appeared on the LCD behind the screen literally out of nowhere and without anything happening to it. At my local Apple reseller/repair store they took a look at it but like me didn't have a clue how it happened. Anyway we contacted Apple and a replacement was sent.

So I've had this new Air for around three weeks and this time I've been even more careful with it, with nothing at all happening that should have caused damage (trust me, I'd have remembered if even the smallest thing had happened!).

Just now I've noticed a crack that looks exactly the same as the one before but on the oppisite side of the screen. Like before I was just sat with it infront of me, the crack wasn't there one second and then suddenly it was.

I haven't had the chance to contact Apple yet, but I highly doubt the guarentee will cover this again.

Has anyone had similar problems? If the MacBook Air is so delicate that damage happens this easily, literaly without anything to cause it, then it's just crazy and a massive design flaw.

Thanks.

MacBook Air, iOS 4.3.3

Posted on Sep 4, 2011 7:18 AM

Top-ranking reply

Xandris

Level 2

164 points

Posted on Jan 25, 2012 1:02 AM

You guys have to remember that the screen assembly on the Air is INCREDIBLY thin. Even though it is made of aluminum, it still has flex to it. ANY pressure that is exerted on the screen assembly might be enough to crack the screen, as it is made of GLASS. If you are putting the Air in a bag, or backpack, perhaps you should invest in a little protection in the form of a hard plastic shell case? I know its not much, but it might be enough to additionally protect your $1000+ investment from getting a cracked screen.

Also, consider the orientation of your computer when you put it in your bag. I use my Air at college, and accordingly, carry my computer in a backpack. MY backpack has a dedicated computer slot that is between my back and the carrying compartment where I keep my books and things. When I put my Air in my bag, I am ALWAYS mindful of putting the display part of the computer FACING my back, so that the body of the Air is facing the carrying compartment. This way, there is nothing that is oddly shaped pressing into the thinnest part of my Air. The screen assembly is always resting against the padding that is between my back and the Air.

Maybe this really makes no difference in the end, but it SEEMS to me that it COULD matter, in my case at least.

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91 replies

Level 7

24,443 points

Sep 19, 2014 5:20 AM in response to SyazanaJaafar

You broke your screen.

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MacBook Air Screen Cracks