Bluetooth wireless keyboard keeps disconnecting

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Bluetooth wireless keyboard keeps disconnecting

Hello,

My wireless keyboard {small aluminum, no numeric pad} keeps disconnecting after i changed the batteries yesterday - the keyboard is found and paired to my iMac, however whenever i press the Command key, it disconnects 😟 if i press the space bar it outputs a space followed by the letter 'n' {like so " n"} also i cannot use the delete key, very strange!

I have tried resetting the PRAM, disconnecting the keyboard and starting over, but still getting the same problems, any ideas on how i can fix this?

KR,

Aaron

iMac, Mac OS X (10.7.1)

Posted on Sep 5, 2011 2:02 AM

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Answer 1

Sep 5, 2011 4:01 AM in response to AB-24

Hello:

Try a couple of things:

1. Reset the SMC (you already have reset the PRAM).

2. Trash a preference file (com.apple.bluetooth.plist) and then restart.

3. Make the KB a favorite.

If none of that helps, try removing and then replacing the batteries.

If none of that works, I would suspect a failing KB.

Barry

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Answer 2

AB-24 Author

Level 1

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Sep 5, 2011 11:02 AM in response to Barry Hemphill

Hi Barry, thx for the reply.

I have done all the above, and it's still not working correctly, in the bluetooth system preferences the keyboard is shown correctly (marked as a favourite and paired) but is not found when i ran the Aluminum wireless keyboard firmware update?!?!?!

I cannot think of anything else to try in order to fix this

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Answer 3

Sep 5, 2011 5:59 PM in response to AB-24

Hello:

The firmware update may or may not be relevant to your situation.

You have tried most of the "standard" troubleshooting steps.

If you are near an Apple store, take the KB in for diagnosis.

Barry

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Answer 4

Dec 19, 2011 3:56 AM in response to AB-24

Aha.

I tried everything, then I began to realise that every time I moved my keyboard it disconnects.

I have dropped it a few times and began to think that the rattling batteries were an issue. I think dropping it compressed the spring inside or something, so I took a paperclip and coiled it around a pencil!

Cut off about 10mm from each end and bent one end in to the centre, to touch the centre of the batteries. I then screwed this in to increase the pressure on the spring and it hasn't disconnected since.

I hope this helps anyone who cannot seem to fix this REALLY annoying issue.

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