itunes store won't load

This is the "Fix", that Apple Support told me. However when the PC is rebooted the problem reoccurs.

You need to be careful running this comand, for instance in my case the LSP layer is provided by Panda AntiVirus. What Apple is effectively telling you is to disable your security software on your PC to allow iTunes to work!

They need to patch this ASAP in my humble opinion.

I have Win 7 SP1. Itunes uses 100% of CPU, and the store wont completely load.

I have AVG family safety--and I am unwilling to sacrifice my kids' internet safety for entertainment. So unless Apple fixes this quickly, I'll buy a tablet from someone else, and abandon the I-Stuff for less buggy gadgets.

I thought Apple's stuff was supposed to work just fine....!

Myrte, THANK YOU!! I have tried absolutely everything and your solution worked a treat!!

Okay so I have the PC filter Covenant Eyes. Are you not only saying that this is my problem, but that there is currently no way to fix it that Apple has? Or they are "working on it?" And what article is that qoute from? Also, how do I check what third party or firewalls are keeping me from seeing Itunes? Cause I can't find MSINFO on "iTunes 10.5 for Windows: May see performance issues and blank iTunes Store"

Thanks! it worked 😀

I've tried all of the above listed solutions and none of them have worked. Any other suggestions?

Thanks! Worked perfectly!!! 🙂

I've since gone through and manually edited my registry. After some tinkering I was able to get the itunes store to work. It was not one program messing with itunes, it seems it was the combination of my security software, spotify, and perhaps some others that were causing the problem.

I have a dell laptop running Windows 7. Dell wanted to charge me 100 bucks to get iTunes to work, however, after doing what myrte suggested the iTunes store has worked just fine. Thanks for saving me $100!

I fixed this when I noticed that when I shutdown iTunes for a split second the chrome "page didn't load" error briefly displayed. The solution (as already mentioned on this thread) was to make IE my default browser in Control Panel->Internet Options->Programs->Default Browser.

Thank you, that worked.

This won't erase the data on my computer or anything like that will it?

That depends on which solution you are attempting. The solution which worked for me (making IE the default browser) will not delete data on your PC, it will only change a single setting which dictates which browser is used by default to open web pages, HTML documents and the like.

Be careful when doing this. This solved the problem of the iTunes store not loading but at the same time messed up the networking on my computer. After doing the winsock reset and restarting my computer svchost was causing my cpu to be at 100% and slowing my computer to a crawl as well as disabling the internet. So after a day of googling I figured out that before doing the winsock reset you should also run the following command:

netsh int ip reset C:\netsh.log.txt

Here is the explination from the other post I found:

Sometimes your DHCP service is not able to pull an IP addresse, that means the network stack on Windows goes banana. To fix that, open command prompt with administrator privilege (click on Start -> type in “cmd” -> right click on the command prompt and choose “Run as Administrator”) and type these command:

netsh int ip reset C:\netsh.log.txt

netsh winsock reset

… then all your network configuration is reset.

Hope this helps.

Thank you so much myrte!! The "netsh winsock reset" also worked for me on Windows Vista. I had tried every other troubleshooting step with no success. I'm happy to have my itunes back!

Thanks again!