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Login screen shows "update needed" but no updates are available

Hi All,


Has anyone experienced the login screen showing "update needed" but upon checking software updates it reports my system is upto date, also checked mac store and itunes which they both report are upto date, so I'm kind of confused as to why the login screen always reports "Update needed".


I'm using an iMac 2010 edition, OS is Lion.


Thanks for any tips.

iMac, Mac OS X (10.7.1)

Posted on Sep 12, 2011 2:44 AM

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Posted on Nov 8, 2011 10:28 PM

Are you using FileFault?

Same problem is described here


https://discussions.apple.com/thread/3452415?answerId=16672558022#16672558022


Both reports involve FileFault. So far there is no solution, I think.


Edit:

I just did a softare update (there was a Java Update) and did a reboot. This time profile icon and username where displayed correctly.

Don't know if these two things are related. Maybe the problem disappeaers after a few reboots without a softare update?


If this really has to do with software updates, this is a weird way of notifying users. Frankly, not seeing my icon and username on the login screen kinda freaks me out, especially with full disk encryption.


Message was edited by: mleich

28 replies
Question marked as Best reply

Nov 8, 2011 10:28 PM in response to bytegw

Are you using FileFault?

Same problem is described here


https://discussions.apple.com/thread/3452415?answerId=16672558022#16672558022


Both reports involve FileFault. So far there is no solution, I think.


Edit:

I just did a softare update (there was a Java Update) and did a reboot. This time profile icon and username where displayed correctly.

Don't know if these two things are related. Maybe the problem disappeaers after a few reboots without a softare update?


If this really has to do with software updates, this is a weird way of notifying users. Frankly, not seeing my icon and username on the login screen kinda freaks me out, especially with full disk encryption.


Message was edited by: mleich

Jan 10, 2012 2:34 AM in response to malarkine

Malarkine,


Pierre means do a full backup in case your system goes down following these steps...saying that we all should be doing backups any way 😉 🙂.


Of course if you don't care about your programs i.e can re-install them then a full backup is not required just make sure you backup all the files you care about.


Hope this helps.

Jul 25, 2012 8:43 PM in response to durignieux pierre

I encontered this problem for the first time after installing Mountain Lion. I didn't relish the prospect of disabling and re-enabling FileVault, so I just repaired disk permissions with Disk Utility, re-downloaded and re-installed Java manually from Apple's web site <http://support.apple.com/kb/DL1515> and re-selected my user login photo and re-typed my user name (for good measure). After rebooting, everything is back to normal.

Jul 27, 2012 1:20 PM in response to soliton

I had the same problem after Mountain Lion (but i had to do a clean install then restore from Time Machine). I was able to get my user back on the unlock screen by fixing File Vault's permissions and adding my user account. However, now i show two user accounts for the unlock screen. Mine and the "Update Needed" account.


I'm going to shutoff file vault and turn it back on after a reboot and see if that helps.

Jan 7, 2013 4:19 PM in response to bytegw

I intentionally caused this scenario by booting ML via USB through InstallESD.dmg, using Disk Utility to erase and format as journaled/encrypted prior to install.


Perhaps that's what some of you did as well?


The reason I chose to do this, is because I don't want my disk encryption password to be the same as the admin password I'm constantly typing in, and that one single annoyance ended up being the only reason I clung on to Symantec PGP for as long as I did.


So I have a disk encryption password independent of the user accounts as a result.


Once I figured out this workaround, I kicked Symantec to the curb and hope this never gets "fixed" so I don't "have to" go crawling back to that horrible product.


A grey user icon and a message that says "update needed" is a small price to pay for NOT being wary of applying any kind of system update for fear I'd get locked out of my computer on the road without a PGP recovery disk handy.. again.. again.. again.


Mentioning this because I know someone's going to hit it in a web search eventually - and also because its a replicable way to cause this behavior.


This might be a less obvious root cause if you chose to encrypt your disk prior to install and then created a user account during install using the same password.

Login screen shows "update needed" but no updates are available

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