bytegw
Level 1 (0 points)

Q: Login screen shows "update needed" but no updates are available

Hi All,

 

Has anyone experienced the login screen showing "update needed" but upon checking software updates it reports my system is upto date, also checked mac store and itunes which they both report are upto date, so I'm kind of confused as to why the login screen always reports "Update needed".

 

I'm using an iMac 2010 edition, OS is Lion.

 

Thanks for any tips.

iMac, Mac OS X (10.7.1)

Posted on Sep 12, 2011 2:44 AM

by durignieux pierre,Solvedanswer
durignieux pierre durignieux pierre
Level 6 (10,625 points)
A:

Hello

 

- Verify your curent OS version , most recent is 10.7.2

 

- to begin DO A BACK UP of your data please - then try this

 

- desable file vault

- check for update again

- apply update if is possible

- run into recovery mode by CMD-R at startup

- use disque util for permission setting

- enable file vault again

 

HTH

Pierre

Posted on Nov 8, 2011 10:37 PM

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bytegw

Q: Login screen shows "update needed" but no updates are available

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  • by mleich,

    mleich mleich Nov 8, 2011 10:28 PM in response to bytegw
    Level 1 (0 points)
    Nov 8, 2011 10:28 PM in response to bytegw

    Are you using FileFault?

    Same problem is described here

     

    https://discussions.apple.com/message/16672558#16672558

     

    Both reports involve FileFault. So far there is no solution, I think.

     

    Edit:

    I just did a softare update (there was a Java Update) and did a reboot. This time profile icon and username where displayed correctly.

    Don't know if these two things are related. Maybe the problem disappeaers after a few reboots without a softare update?

     

    If this really has to do with software updates, this is a weird way of notifying users. Frankly, not seeing my icon and username on the login screen kinda freaks me out, especially with full disk encryption.

     

    Message was edited by: mleich

  • by durignieux pierre,Solvedanswer

    durignieux pierre durignieux pierre Nov 8, 2011 10:37 PM in response to bytegw
    Level 6 (10,625 points)
    Nov 8, 2011 10:37 PM in response to bytegw

    Hello

     

    - Verify your curent OS version , most recent is 10.7.2

     

    - to begin DO A BACK UP of your data please - then try this

     

    - desable file vault

    - check for update again

    - apply update if is possible

    - run into recovery mode by CMD-R at startup

    - use disque util for permission setting

    - enable file vault again

     

    HTH

    Pierre

  • by StJN,

    StJN StJN Nov 8, 2011 11:51 PM in response to durignieux pierre
    Level 1 (0 points)
    Nov 8, 2011 11:51 PM in response to durignieux pierre

    did the trick for me

    Cheers

  • by bytegw,

    bytegw bytegw Nov 12, 2011 3:54 AM in response to durignieux pierre
    Level 1 (0 points)
    Nov 12, 2011 3:54 AM in response to durignieux pierre

    Thanks Pierre that did the trick for me too as I did indeed have file vault enabled.

  • by malarkine,

    malarkine malarkine Jan 9, 2012 4:33 PM in response to durignieux pierre
    Level 1 (1 points)
    Jan 9, 2012 4:33 PM in response to durignieux pierre

    Hi Pierre.

    When you say do a backup, do you mean with time machine or do you mean just put the files you want to keep on an external HDD or something.

    Thanks, Greg.

  • by Graham Perrin,

    Graham Perrin Graham Perrin Jan 10, 2012 1:38 AM in response to bytegw
    Level 2 (259 points)
    Mac OS X
    Jan 10, 2012 1:38 AM in response to bytegw

    bytegw

     

    Please: at any time in the past, did you use

    InstallESD.dmg (a part of Apple's installer)

    instead of Install Mac OS X Lion.app?

  • by bytegw,

    bytegw bytegw Jan 10, 2012 2:30 AM in response to Graham Perrin
    Level 1 (0 points)
    Jan 10, 2012 2:30 AM in response to Graham Perrin

    Hi Graham,

     

    It has been a while since I did the upgrade so I cannot say for certain, all I can say is I purchased this from the App Store and followed the steps there on.

  • by bytegw,

    bytegw bytegw Jan 10, 2012 2:34 AM in response to malarkine
    Level 1 (0 points)
    Jan 10, 2012 2:34 AM in response to malarkine

    Malarkine,

     

    Pierre means do a full backup in case your system goes down following these steps...saying that we all should be doing backups any way .

     

    Of course if you don't care about your programs i.e can re-install them then a full backup is not required just make sure you backup all the files you care about.

     

    Hope this helps.

  • by malarkine,

    malarkine malarkine Jan 10, 2012 4:59 AM in response to bytegw
    Level 1 (1 points)
    Jan 10, 2012 4:59 AM in response to bytegw

    Thank you.

    I back up all my files, pictures, music, movies, programs etc on an external HDD every week.

    I am a noob to MACs and wanted to make sure there wasn't a specific program or something I needed to use.

    Greg.

  • by John Benninghoff,

    John Benninghoff John Benninghoff Mar 26, 2012 5:39 PM in response to bytegw
    Level 1 (4 points)
    Mar 26, 2012 5:39 PM in response to bytegw

    I had the same problem, and was able to fix it by just running a file permissions repair in Disk Utility while logged in. If someone else comes across this thread, please try just running permissions repair and see if that alone is all that's needed, and reply with your results. Thanks.

  • by abhimatgautam,

    abhimatgautam abhimatgautam Apr 17, 2012 11:17 PM in response to John Benninghoff
    Level 1 (0 points)
    Apr 17, 2012 11:17 PM in response to John Benninghoff

    Hi, I tried your suggestion, but it did not resolve the problem. I'll try the one marked as having solved the question.

  • by soliton,

    soliton soliton Jul 25, 2012 8:43 PM in response to durignieux pierre
    Level 1 (5 points)
    Jul 25, 2012 8:43 PM in response to durignieux pierre

    I encontered this problem for the first time after installing Mountain Lion. I didn't relish the prospect of disabling and re-enabling FileVault, so I just repaired disk permissions with Disk Utility, re-downloaded and re-installed Java manually from Apple's web site <http://support.apple.com/kb/DL1515> and re-selected my user login photo and re-typed my user name (for good measure). After rebooting, everything is back to normal.

  • by NetCaptive,

    NetCaptive NetCaptive Jul 27, 2012 1:20 PM in response to soliton
    Level 1 (5 points)
    Jul 27, 2012 1:20 PM in response to soliton

    I had the same problem after Mountain Lion (but i had to do a clean install then restore from Time Machine).  I was able to get my user back on the unlock screen by fixing File Vault's permissions and adding my user account.  However, now i show two user accounts for the unlock screen.  Mine and the "Update Needed" account.

     

    I'm going to shutoff file vault and turn it back on after a reboot and see if that helps.

  • by NetCaptive,

    NetCaptive NetCaptive Jul 27, 2012 1:47 PM in response to NetCaptive
    Level 1 (5 points)
    Jul 27, 2012 1:47 PM in response to NetCaptive

    Update: shutting of File Vault, rebooting and turning it back on fixed it for me.  20 mins for decryption and 20 for encryption on my 120GB SSD.

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