Choppy graphics since Thunderbolt-Update

Hey,


since i've installed the Thunderbolt-Firmware-Update for my MBA 13 2011 (i5) nearly every animations except the "chaning-spaces" animation are choppy..... for example scrolling in Safari /Chrome or the Hover-effect of the dock (going over all icons in the dock from left to right or the other way round)

When i start to fix permissions in the disk utility the choppy animation of the hover-effect is gone until the disk utility finishes fixing. After fixing the choppy animation are there again....



I am the only one, who experienced these annoying bug ?



Krystian J.

MacBook Air, Mac OS X (10.7.1), i5 | 128GB Toshiba SSD

Posted on Sep 18, 2011 2:36 PM

Reply
22 replies

Oct 12, 2011 6:25 PM in response to krylleski

I hate to play devil's advocate here but I feel like I have to so someone new to the discussion doesn't think all machines suffer from the issue.


I just got done upgrading a dozen or so machines (8 of which were 13" i5 MBAs) and I'm not seeing any choppy/sluggish video behavior, screen tearing or other issues. I did confirm the version # to be 7.1.2 and fired up several different things to try and replicate the behavior (even played a 2v2 match in Starcraft II).


So I'm sorry to hear you're still having issues but it doesn't appear to be an issue that's consistently reproduceable with 10.7.2 and the mid-2011 MBA.

Oct 12, 2011 6:40 PM in response to JasonFear

Fair enough.


I'd like to add though that so far, we have all been supplying evidence of the issue as 'my impression'. In other words, I personally notice a difference in video performance from stock 10.7 and > Thunderbolt update. Some people don't.


As part of my case that I did open - they asked me to take it to an Apple store. I did. The problem was that the guy that helped me, had nothing as a baseline to try to see the effects. He said 'I don't see anything'.


What we really need, is some kind of benchmark tool that can spit out a value for some operation on stock 10.7 vs. > TB update or 10.7.2. Otherwise we are all just saying that 'my impression is that graphics are choppy'. We really need some hard data. I've looked and not found anything for OSX that can do this. In Linux there are a handful of tools that can do benchmark tests and spit out the data I'm talking about, same for Windows. If someone knows of something for OSX to benchmark video, please let us know.


Screen captures/video won't work. The FPS is not high enough. It's a terrible medium. You have to see it for yourself. Even then, it's essentially a 'stereogram' picture (Remember those ? 🙂) Some people can see the dolphin, some people never do, and only see a bunch of dots.


So I do appreciate your feedback. But I think no one on either side of the discussion, myself included, has a firm enough footing until we have a tool that provides hard performance data.

Oct 12, 2011 9:51 PM in response to vom

You should not play StarCraft to see the choppy graphics. When you are changing the spaces the choppy graphics are gone until the homedesktop appears completly. The best thing on which you can see the slappy animation is the hover-effect of the dock. Before the update the animation was completly super smooth. Now it is only smooth when you are doing a CPU-heavy Task in the Background, e.g. Screen Recording.

It seems that the new driver is underclocking the GPU or CPU too much so that some animations are becoming a little bit sloppy. The same problem with the choppy animations I had on my old MacBook Pro 17 with the nVidia-GPU. Until now Apple did not solve the problem whereas it was very obvious. They made a new driver, which underclocked the GPU, which caused the choppy animations. Windows in BootCamp was running very smoothly because the drivers are made by nVidia instead of something that is modyfied by Apple. After i deleted the PowerManagementDriver of the nVidia-GPU EVERY animation was perfectly smooth. I bet it is a problem of the new driver, which drives me crazy -.-

Oct 13, 2011 10:01 AM in response to krylleski

I am SO fustrated. Have been living with this problem for a long time now. I need my Air to record screencasts and that is not possible as the situation is now. I called Apple support - they knew nothing about the issue and suggested that I turned the machine in for repair. What good will that do? I will get it back with a "no hardware problems found". And then I will have had no machine for a week :-(


10.7.2 did nothing good so now I really have no idea what to do. I tried a complete reinstall (wiped the disk before). That didn't make any difference.


Does anyone have any information about what's beeing done?

Jan 12, 2012 10:17 PM in response to JasonFear

Some computers are having different problems. My problems are with games and general performance. I guarantee until Apple fixes the faulty software most people will see an issue somewhere down the line. It is the software because I play a game on my MBP that has graphics issues. I deleted it, took the game back, bought it somewhere else and still had the same issues. The exact same issues. It is not hardware because if I install Snow Leapord back on my MBP the issues will no longer be there. If you need proof I will be more than happy to show you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Choppy graphics since Thunderbolt-Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.