Application Loader - Can't login

Question

Application Loader - Can't login

Hi, anyone encountered issues trying to login to Application Loader app? My app is ready to go - all the documentation etc is setup and the app has been added in iTunes Connect. So all I have to do now is upload it. Easy eh? NOPE!

Each time I attempt to start the Application Loader I get the following response..

There is a problem with your login information.

Please click Back and try again.

An error occurred talking to the iTunes Store.

Now, you're thinking - 'you entered your credentials incorrectly'. I've done this so far about a dozen times. I even copied & pasted the credentials from the login screen for iTunes Connect (which I can access). Still no joy. Should I be using different credentials to gain access to the Uploader than those used to access iTunes Connect or the dev centre? Is there a known issue with the uploader? Anyone want to buy a Mac?

Derek B.

Application Loader-OTHER, iOS 4.3, null

Posted on Sep 21, 2011 5:29 AM

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Answer 1

K T

Level 7

23,877 points

Sep 21, 2011 6:41 AM in response to DerekFromDerry

What version Application Loader?

Which version Xcode?

...use the clipboard for login passwords is a great way to fail, by the way 🙂

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Answer 2

May 2, 2016 12:24 PM in response to DerekFromDerry

Version of XCode is 3.2.6 Version of Loader is 1.4.1.

In any case never mind - found the resolution. While attempting to start the Application Loader the Mac was on the internal network - which has a firewall. This is fine for accessing Dev Centre or iTunes Connect etc, but the App Loader does not seem to like this. Moved the Mac outside the firewall and everything works.

Still selling my Mac though.

Derek B.

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Answer 3

msuper69

Level 6

8,689 points

Sep 21, 2011 7:45 AM in response to DerekFromDerry

"Still selling my Mac though."

If you do that you can forget about OS X/iOS development.

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Answer 4

seantong

Level 1

9 points

May 2, 2016 10:18 AM in response to DerekFromDerry

I have the same problem. Cannot sign in to Application Loader.

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Answer 5

Oct 11, 2016 8:53 AM in response to seantong

For me it helped to open Application Loader via Xcode:

Xcode > Open Dev Tools > Application Loader

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Answer 6

Feb 24, 2017 11:59 AM in response to DerekFromDerry

Me too nice work apple...

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Answer 7

Nov 26, 2017 6:34 PM in response to DerekFromDerry

You may need to turn off Two Step Authentication from you appleid.apple.com account. Go to Security and turn it off at the bottom. You should be able to login to Application Loader after that.

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