New 27" Thunderbolt Display Flickers when attached to new 27" iMac

I'm using a new 27" iMac. I require a dual-monitor configuration so yesterday I purchased a new 27" Thunderbolt display and plugged its built-in Thunderbolt cable into the Thunderbolt port of the iMac. I now have a huge desktop space that spans two monitors. With that in mind…


At least once every few minutes the new Thunderbolt display blacks out (i.e. flickers) for approximately one second. The symptom is very similar to what a Windows-attached display does when the screen resolution is changed. A quick Google search indicates others are experiencing the same problem although most complainants are using a MacBook or Mini, not an iMac.


Apple posted a firmware update for the Thunderbolt display a few days ago. I installed it successfully but the problem remains. Any advice?

iMac, Mac OS X (10.7)

Posted on Sep 24, 2011 4:40 PM

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190 replies

May 7, 2013 7:21 PM in response to tbirdvet

@tbirdvet

I have 2.3 Gz Intel Core i5 with Corsair 16GB and a generic Samsung monitor, which I was going to replace with a 27 inch TB. After reading this thread I was going to wait till June, as Mac Rumors predicts something new to happen (http://www.macrumors.com/2013/01/14/apple-thunderbolt-display-supplies-begin-run ning-short-at-third-party-resellers/),... but now I am confused...

May 8, 2013 4:47 PM in response to CzarekM

I'm sure the next TB display will be built on the new iMac chassis which will be thin and Apple will delete the FW800 port on the present TB display but if needed you could use a TB port to FW adapter. I got tired of waiting and I knew the present design was proven out so I bought the present TB display and I use the FW800 port for my External HD (Time Machine)

May 28, 2013 5:56 PM in response to Lester GrimeNose

I bought a 27" TBD for work and liked it so much, I decided to get one for home. It flickers occassionally when I plug in to one TB port, but if I switch to the other one it seems to settle down. Note this doesn't happen at work, which makes me think the quality control on the monitors may not be good. If it keeps happening I'll have to take it back!


I'm using a mid 2012 MacBook Pro Retina, 16 gb ram

Jun 27, 2013 10:06 AM in response to Lester GrimeNose

To anyone who is still having this issue, try resetting the PRAM. The PRAM stores hardware data as well as video data in it, and if it's still using the PRAM data from older RAM cards then this can cause a minor incompatability, resulting in graphical errors such as the described flickering.


You can reset the PRAM by following these steps:

  1. Shut down the computer.
  2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  3. Turn on the computer.
  4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
  5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  6. Release the keys.
  7. Repeat this restart process three times to fully clear the NVRAM / PRAM.

Oct 15, 2013 2:28 PM in response to jeff.johnes

Jeff,


I did it when it was connected. It seems to have cleared things up for now, but I have done this before. For me this has been doing it since I bought it and my laptop, which is a macbook pro w/retina w/16GB ram. Got them both when they were released. With my flicker, it ends up scrambling/snowing up then shutting off. It is annoying. It's not only with my laptop, I have a mac mini with 16GB ram and it does same thing.

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New 27" Thunderbolt Display Flickers when attached to new 27" iMac

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