New 27" Thunderbolt Display Flickers when attached to new 27" iMac

I'm using a new 27" iMac. I require a dual-monitor configuration so yesterday I purchased a new 27" Thunderbolt display and plugged its built-in Thunderbolt cable into the Thunderbolt port of the iMac. I now have a huge desktop space that spans two monitors. With that in mind…


At least once every few minutes the new Thunderbolt display blacks out (i.e. flickers) for approximately one second. The symptom is very similar to what a Windows-attached display does when the screen resolution is changed. A quick Google search indicates others are experiencing the same problem although most complainants are using a MacBook or Mini, not an iMac.


Apple posted a firmware update for the Thunderbolt display a few days ago. I installed it successfully but the problem remains. Any advice?

iMac, Mac OS X (10.7)

Posted on Sep 24, 2011 4:40 PM

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190 replies

Oct 28, 2013 11:13 AM in response to chandypants

Ok.... I may have had a breakthrough! I haven't had one flicker so far today, what I did differently is that I plugged in the thunderbolt cable and then rebooted the imac a couple of times (for unrealted reasons) but it seems that having the cable plugged in from the boot up.. that perhaps that makes a difference. I am crossing my fingers, because this issue drives me NUTS!

Nov 4, 2013 12:56 AM in response to Lython2000

Try zapping the pram. It has cured the issue for me.



  1. Shut down the computer.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  3. Turn on the computer.
  4. Immediately press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.Continue holding the keys down until the computer restarts, and you hear the startup sound for the second time.
  5. Release the keys.
  6. Mended?

Dec 9, 2013 4:55 AM in response to Lester GrimeNose

I too am experiencing this issue. I've got the 27 inch Thunderbolt display connected to a MPBR with 16gb ram. I am a web designer so I use Photoshop and other GPU / CPU intensive programs. After doing some extensive testing, I found a fix that works for me.


1) Download gfxCardStatus from here: http://gfx.io/

2) Open it up and click the mini icon in OSX top bar.

3) Select descrete only.


I think my MBPR and Thunderbolt display have an issue determining which source to use for the display feed. Its been 2 hours without any flickering now and this usually happened as soon as I connected my display.


Will provide a further update.

Dec 10, 2013 6:36 PM in response to Lester GrimeNose

2012 13" cMBP, 8GB RAM. Two Thunderbolt displays and a G-RAID 4GB Thunderbolt drive at the end of the chain. Second display would flicker when the G-RAID had disk activity, either between folders on the drive or when copying to the drive. Intermittent and frustrating as it was difficult to track down. I was with Apple Tech Support where we did the following:

- switched display order

- create a new paritition for new install of Mavericks

- connected displays and G-RAID to MBA


In all cases, the flicker would show up on the second display. Had a bit of a breathrough when my 2nd display stopped recognizing the G-RAID. Verified the issue was with that display and have a service scheduled to replace the logic board and all-in-one cable. Fingers crossed this works and, perhaps at the same time, also takes care of the audio static decay that occurs...

Dec 28, 2013 3:51 AM in response to William_o

I have a similar set up to you, late 2013 rMBP 15, i7, descrete Nvidia 16GB Ram, using it closed with two ATD's and have a Lacie 2Big 6TB Thunderbolt, depending on which monitor the drive is connected two causes the issue, so not sure a new display is going to fix the issue, but let me know, for now im going to plug it directly into the MBP and see if the displays stop doing it.


Personally I think its a power supply issue, when thunderbolt is active there is a lack of power so the screen shuts off briefly?

Dec 29, 2013 5:42 PM in response to Lester GrimeNose

Update: Apple sent a tech out to replace the logic board and external tbolt cable/laptop power feed on ATD #2. It didn't fix the flickering screen. I tried different ways of connecting everything together, switching the order of connection between ATD #1 and #2.


Solution (partial): The flicker does not occur when the GRAID drive is the start of the chain. I still have the audio static/degradation during file transfers and we are in the process of troubleshooting that. For now, however, the screen flicker doesn't occur when the GRAID is the beginning of the Thunderbolt daisy chain.


I tried zapping the PRAM multiple times prior to this. It never worked in my situation.

Jan 13, 2014 9:58 AM in response to William_o

Update: so after much troubleshooting over the phone and in-store, this is what was found in my situation...


We tried is with Mountain Lion and Mavericks. We tried it with an in-store cMBP 13 and rMBP 13 (Iris). We tried it with my GRAID 4TB, in-store GRAID 4TB and Lacie 6TB. Whenever the drive was first and displays after, any audio played back (youtube or iTunes tested) would degrade during copy/paste function on the Thunderbolt drive. It did NOT occur on the rMBP when the displays were connected to one port and drive ocnnected to the other port. I believe the rMBP has one Thunderbolt bus, like the cMBP, but the two ports make the difference.


We also observed screen flicker when the order was display=>display=>tbolt drive (I think it was on rMBP).


So, in my case, the extensive testing showed it wasn't the tied to the tbolt displays or the tbolt drive. It was because everything was connected on a single port.


I have the same layout currently on my MBA (tbolt drive=>display=>display) and the audio problem occurs as well.

Jan 13, 2014 10:23 AM in response to Lester GrimeNose

Update on my situation. I took my MBP 13 in and they sent off for repair. We were able to duplicate in the store but it took a bit of effort. Support replace my main board and returned the laptop and it has been fine ever since. Now, one thing that I NEVER saw before is if I have more than one external drive ( that does not have its own power ) attached I get a low power warning for the USB ports.


The previous main board failed with just the thunderbolt display attached, regardless of additional drives or not. This leads me to believe the original main board barely had enough power to drive the display and now will warn on excessive power drain / use.


That was months ago and I have never had another issue with my display flickering.


So.. whatever that's worth... Good luck.

Jan 18, 2014 12:35 AM in response to Lester GrimeNose

Same deal here.


Brand new 27" imac stacked with 32gb ram, 4gb gpu, ssd. 27" TB display.


2 days into the kit:


1. Flickering screen 3 times so far unplug/replug

2. Audio that sounds like a far off AM station in the middle of the desert. Behaviour starts about 5 minutes after running any audio app including gotomeeting


I'm ******. All of the same behaviour reported for 3 years now.


This thing is going back.

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New 27" Thunderbolt Display Flickers when attached to new 27" iMac

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