Huge black spot on screen.

This just appeared out of nowhere on my nano. I am pretty upset about this because I can't even see the songs that im listening to, let alone see the photos. Anyone know where I can get this fixed, and if this is something Apple will actually fix, etc? If so, where can I send it in to get it fixed, or whatever needs to be done. Has this happened to anyone else? Thank you so much for any response.

Windows XP

Windows XP

Posted on Jan 25, 2006 4:44 PM

Reply
16 replies

Jan 25, 2006 7:08 PM in response to dawgs0916

Of course you can, all you have to do is request online repair service. Apple will send you a box to put your nano in and ship it back to Apple facilities they will observe it and if they find your ipod to be a defective one(which they most likey will;according to your explaination) then they will send you a new one at no charge. Just follow the directions and instrutions and you should be good, no need to panic. Go here http://depot.info.apple.com/ipod/

Any other questions email me or reply, I had a similar issue.

Jan 27, 2006 5:11 PM in response to Colin Robinson

Less than 6 weeks agao I received a Nano as a gift and always treated it very carefully. I have a NeuElements case and my Nano either sat in a car's cupholder (plugged into an FM adapter) or sat in a loose fitting jacket pocket all by itself. I researched carefully and wanted to do my best not to damage it.

Imagine my surprise when I went to charge it last Friday and the left part of the screen looked like the blazing Tool cursor and the lower half of the screen was not read-able. It was fine when I started my commute home.

I requested service and now I have a new Nano plugged into my PC as I write this. A very big thanks to Apple for replacing it so quickly.

But why did the LCD get cracked? I really treated my Nano like it was gold. Just how careful do I have to be?

Mike

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Huge black spot on screen.

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