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I got error message 4001 when trying to upload music to imatch

what can I do

Posted on Sep 27, 2011 10:17 AM

Reply
112 replies

Nov 15, 2011 12:52 PM in response to film

I have tried every workaround as well to no avail. I just changed my Apple ID to a different email address and am going to try it. I too purchased iTunes Match as a dev. Some of my friends have it working fine however they were not in the dev program.


I also do not have the original iTunes library in which I first used Match, however it was disabled before it got lost.

Nov 15, 2011 2:06 PM in response to VeeFourteen

Here is what I received from Apple Support:



Dear Cody,


Greetings from iTunes Store Support. My name is Andrea. I understand that you receive error 4001 while waiting for your iTunes Match results. I know how inconvenient errors can be, and I thank you for giving us the opportunity to assist you with this issue.


Cody, this article may help to resolve the issue:


iTunes Store: Troubleshooting iTunes Match

http://support.apple.com/kb/ts4054


However, please be aware that this new feature is still under review for issues and the engineers have been alerted regarding this error.


I hope the article proves helpful in resolving your issue. Thank you for being the best part of iTunes Cody. Take care and have a great day.


Sincerely,


Andrea

Apple Advisor

iTunes Store/Mac App Store Customer Support

http://www.apple.com/support/itunes/ww/


Is that helpful? I don't believe so. At least she said, "engineers have been alerted regarding this error."

I got error message 4001 when trying to upload music to imatch

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