MacBook Pro: light blue screen while closing programs

Hello to everybody!

I bought the MBP last July. Mac OSX 10.6.8 Leopard.

Until yesterday everything was ok.

I updated the software some days ago as requested. Every program is updated.


Here's the problem: closing the programs with cmdQ, the screen goes light blue. Forever. Yesterday twice: closing Outlook 2011 and, few minutes after rebooting, closing Google Chrome. I did the reboot and continued working, using also Outlook and Chrome. Nothing happened.


This afternoon, it happened again! This time closing Firefox. I didn't reboot, but I closed the screen as for standby, then re-opened, and the screen was ok again. Only Firefox was closed (as I pushed cmdQ before).


I have no idea of what's wrong with this Mac. Everything else seems to work perfectly. I am (was?) very happy to leave Windows for Mac...


Please help me!

I don't have strange programs and I'm so careful with it... (I have VMWare Fusion, but never used).

Please consider I'm new to Mac world, so I don't know what I can do by myself, I truly need someone to solve this!


Thanks in advance... I'd love to be still happy with my MacBook Pro!

Francesca Romana

MacBook Pro, Mac OS X (10.6.8)

Posted on Sep 29, 2011 11:47 AM

Reply
173 replies

Nov 17, 2011 8:29 AM in response to yannick_89

Be sure you have the latest version of Adobe Flash (if you are running Flash, which you likely are).

Get it here: http://get.adobe.com/flashplayer/?promoid=ISMRZ

Firefox uses a different version than Safari, I believe.

Also, a tech friend said there are some fake Flash updates containing malware that can appear on your computer, although I also read that Apple has addressed this (Be sure your OS is up-to-date).

He suggested uninstalling Flash and making sure the one you reinstall comes from adobe.com.

This may not be your problem, but updating Flash completely stopped my blue screen problem, which occurred when closing FF.

Nov 17, 2011 9:53 AM in response to JWD88

They both use the same version of flash. Both my flash and firefox are the latest versions. The problem is still there and you will eventually still get a blue screen occasionally. Mine took 3-4 days to return. I reset pram and rebuilt the startup cache to clear anything that may cause the probem after undating firfox to 8.0 and the latest flash. Closing the cover for sleep and re-openning will bring you back to where the blue screen occurred but the desktop will be there instead. Submitted 4th feedback to Apple today. I believe a firmware update is required. Checked all logs and no problem was listed for the cause of the blue sreen. Something needs to be cleared or a timming change for the graphic card switching which causes the blue screen. One card quits, but the other card doesn't pick up. Firefox causes graphic card switching while safari doesn't. Early 2011 Macbook Pro 10.6.8.

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MacBook Pro: light blue screen while closing programs

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