MacBook Pro: light blue screen while closing programs

Hello to everybody!

I bought the MBP last July. Mac OSX 10.6.8 Leopard.

Until yesterday everything was ok.

I updated the software some days ago as requested. Every program is updated.


Here's the problem: closing the programs with cmdQ, the screen goes light blue. Forever. Yesterday twice: closing Outlook 2011 and, few minutes after rebooting, closing Google Chrome. I did the reboot and continued working, using also Outlook and Chrome. Nothing happened.


This afternoon, it happened again! This time closing Firefox. I didn't reboot, but I closed the screen as for standby, then re-opened, and the screen was ok again. Only Firefox was closed (as I pushed cmdQ before).


I have no idea of what's wrong with this Mac. Everything else seems to work perfectly. I am (was?) very happy to leave Windows for Mac...


Please help me!

I don't have strange programs and I'm so careful with it... (I have VMWare Fusion, but never used).

Please consider I'm new to Mac world, so I don't know what I can do by myself, I truly need someone to solve this!


Thanks in advance... I'd love to be still happy with my MacBook Pro!

Francesca Romana

MacBook Pro, Mac OS X (10.6.8)

Posted on Sep 29, 2011 11:47 AM

Reply
173 replies

Nov 19, 2011 5:42 AM in response to ralphfromhome

Blue screen during startup and shut down is normal. After login, you shouldn't have any blue screen. If your startup blue screen is long, do a safe mode startup (hold shift key, press power button, keep holding **** key until you see progress bar and release it). After login, do a restart and your startup cache will be rebuilt. Doing this every so often when you're getting a lot of updates will prevent a blue screen hang during an update installation.

Nov 19, 2011 10:28 AM in response to ralphfromhome

I would not worry about it as long as you get to your decktop. You could rebuild your startup cache and reset your pram (press Option, Command, p. r and power key all at same time during startup until 2 peeps); clean your java data in utilities, java; empty your flash data in system preferences and see what happens. I've had no blue screen on quiting Fiirefox since the Thunder Bolt Software Update 1.1 and doing all these resets.

Nov 20, 2011 5:51 AM in response to ralphfromhome

Firmware is not resetable.


On your blue screen flash after login. I saw a discussion on it yesterday after I responded to your question. It is normal and occurrs because your display preferences are starting. Prior to login, the display uses factory settings and after it uses yours. You would see a change in the blue screen prior to your desktop appearing even if you had automatic login. This is the same thing as if you changed your display resolution in system prefences which causes a momentary blue screen. If some of your software changes your screen resolution for a game, you will get a momentary blue screen on startup and quiting. This blue screen flash may be computer model specific.


You have not said if you are still getting the blue screen after quiting applicatiions? No one else has reported it since the last thunder bolt software update 1.1.

Nov 20, 2011 3:05 PM in response to mrlou

So this thread as comfirmed my panic about the random blue screen. I just got a new early 2011 MacBook Pro and today after doing the all the updates (except moving over to lion) i have recieved the blue screen twice under random situations. Is there anything you could recommend. I can not seem to replicate the situtation so perhaps it was just a mishap. Being a new mac owner (coming from high end gaming machines), I don't want this to drive me away. ( I had enough of a panic scare when I heard the motherboard beep after a firmware update just to find out it was normal.)

Nov 20, 2011 11:18 PM in response to mrlou

After installing the Thunderbolt 1.1 update I turned graphics switching back on and then tried quitting Final Cut Express with another application running (i.e. actively doing something, in this case I had Thunderbird compacting my mail folders.) Previously this action would reliably produce the blue screen effect. Now it doesn't, so I think the update might have fixed the problem.


NB I have not reset the PRAM or start up cache.

Nov 22, 2011 4:23 PM in response to ralphfromhome

So you won't feel alone. I managed to get a blue screen quiting an old game I had. Closed cover, sleep, re-opened back to desktop. Fixed, I trashed the game. Looks like you can still get one if the program has flaws. Google Chrome may need an update. I would't worry if you get a momentary blue screen unless interaction on your part is required to get rid of it. Two graphic cards to save power may look like a good idea, but not necessarily easy to make work without any flaws.

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MacBook Pro: light blue screen while closing programs

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