MacBook Pro: light blue screen while closing programs

Hello to everybody!

I bought the MBP last July. Mac OSX 10.6.8 Leopard.

Until yesterday everything was ok.

I updated the software some days ago as requested. Every program is updated.


Here's the problem: closing the programs with cmdQ, the screen goes light blue. Forever. Yesterday twice: closing Outlook 2011 and, few minutes after rebooting, closing Google Chrome. I did the reboot and continued working, using also Outlook and Chrome. Nothing happened.


This afternoon, it happened again! This time closing Firefox. I didn't reboot, but I closed the screen as for standby, then re-opened, and the screen was ok again. Only Firefox was closed (as I pushed cmdQ before).


I have no idea of what's wrong with this Mac. Everything else seems to work perfectly. I am (was?) very happy to leave Windows for Mac...


Please help me!

I don't have strange programs and I'm so careful with it... (I have VMWare Fusion, but never used).

Please consider I'm new to Mac world, so I don't know what I can do by myself, I truly need someone to solve this!


Thanks in advance... I'd love to be still happy with my MacBook Pro!

Francesca Romana

MacBook Pro, Mac OS X (10.6.8)

Posted on Sep 29, 2011 11:47 AM

Reply
173 replies

Feb 25, 2012 5:24 PM in response to francesca romana

I think it's purely a software issue related to Snow Leopard 10.6.8.


I called Apple Support in Belgium and the only solutions for them was to bring it back to an Apple Store (which doesn't exist in Belgium, we have only resellers) and to re-install Snow Leopard from CD.


After re-installing from the cd, I went back to an earlier version of Snow Leopard and after checking I couldn't get any blue screen again.

I tried many times directly by activating/deactiving the GPU switching and leaving programs using the Radeon like Pixelmator or iPhoto.


Finally, Today a friend brought me the Developer Preview of Mountain Lion and after mounting it on a partition I tried the same operation and couldn't get any blue screen either.

The GPU switching was even faster and way smoother than with Snow Leopard.


In Snow Leo I get an error message in Console from WindowServer or RemoteUI when a blue screen appears while switching back to the integrated GPU. So I'm quite sure it's only software related since my Macbook is working perfectly with an other OS version.


By the way, I also use an Early 2011 Macbook Pro.

Feb 27, 2012 4:31 PM in response to Scaly

I installed EFI Firmware update 2.7 and rebuilt my startup cache but it didn't help. I just got a blue screen quitting Palm desktop, a PowerPC app which uses the AMD graphics card.


I doubt that it is purely a 10.6.8 issue because I installed 10.6.8 on 11 August and didn't start getting the problem until after the EFI Firmware 2.2 update on 22 September. I notice that I also installed the Thunderbolt software update 1.0 on 22 September. If Scaly went back to 10.6.7 and refused the 10.6.8 update, he would not have been offered the Thunderbolt software update 1.0, so that also is a possible cause.


However for me reinstalling Snow Leopard from the disc would be too much trouble, so I am just switching off automatic graphic switching again.

Feb 29, 2012 8:05 AM in response to kenrick

I don't know exactly if it's from a Thunderbolt, EFI or Snow Leopard update... I haven't heard anybody having the same problem with Lion, and with Mountain Lion I really did a hard test to make sure it won't happen again.


I didn't have it for a while now but it came back today as I was leaving iPhoto.

The error log in console is : com.Apple.RemoteUI - CoreAnimation: Rendering Error 501

Could it be coming from Front Row? Which is no more included in Lion..

Mar 3, 2012 7:42 PM in response to francesca romana

My wife has an early 2011 MacBook Pro 17" (ordered the day they were annouced) and it's been fine until a couple of days ago when it had this blue screen appear when she quit an older game (Burning Monkey Puzzle Lab). I did not know to suggest the lid-close trick. It happened again today when she quit the same game. I connected to her machine with ssh but did not see anything obviously amiss so I issued a reboot command.

I'll check for & install any updates and see if it happens again.

Mar 8, 2012 4:19 PM in response to Notary Sojak

Got my first blue screen after a month when I quit iPhoto after up dating it on 7 Mar. I think the library was still up dating in the back ground when I quit it. Graphic card switching didn't complete. Closed cover, let sleep, re-opened cover and back to desktop. Opened and quit iPhoto multiple times since then with no problem.

Mar 9, 2012 5:24 PM in response to mrlou

I've been fighting this bug for 3 months now and am sick of having to put my MBP (running Snow Leopard) to sleep two or three times a day. Since Apple doesn't seem to have developed a fix for the problem, I upgraded to Lion and have had no Blue Screens so far. Also, I can't get Snow Leopard to run in a virtual world via Parallels, under Lion unless I buy the Snow Leopard Server edition, which I refuse to do.


Interestingly, my 2011 Snow Leopard-equipped Mac Mini has the same Blue Screen problem. Since it doesn't have a lid, I have to power it down and them back up. Surely, Apple must understand that some people still have to run legacy software that won't function in Lion? Oh well, my Apple II still works!

Mar 9, 2012 5:44 PM in response to Richard Van Nostrand

Apple is making lots of money, which is what companies are supposed to do, their share holders love this.


They will not make any money from fixing something they sold us that does not work properly, but they may lose some future sales, they should stand behind their product, but I seriously doubt they will ever fix this.


The fact the same HW does not have the same problem in Lion, which was patched, makes me sure this is SW, and fixable, if they choose to fix it.


Come on Apple, support the people who have supported you, and who are disappointed with an Apple product that is flawed

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MacBook Pro: light blue screen while closing programs

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