Apple TV keeps telling me to Authorize my computer.

Same issue tonight September 30.

While watching Apple TV2, we abruptly had our movie interupted with the message that the "home-sharing" Apple computer was not "authorized".

However - we could view all our iTunes content on the actual computer (it was indeed "authorized") - it just wasn't recognized as such on Apple TV.

We've had no prior issues with our system and had no recent upgrades.

To trouble shoot I: 1) unplugged and plugged-in Apple TV, 2) deathorized and reauthorized computer, and 3) restored settings on Apple TV. All without any change. Have left a service message with Apple.

Perhaps a problem with the iCloud change over process? Very frustrating as currently unable to view TV or Movies on AppleTV.

Hey Everyone,

Same issue here...tried everything. I see that the consensus is that Itunes is the issue; however, it would have been nice for Apple to chime in here and let us know of an issue that we are not racking our brains out trying to figure out something that can't be fixed. Think I will start buying my movies on dvd again...

Comon Man!

I am also having the 'authorization is required' for all my iTunes purchased content. I have restarted ATV2, unauthorized all computers and reauthorized, cycled home sharing and restarted itunes and computer(s)...

ATV plays non DRM material no problem, and the purchased content plays fine on the computer.

There was one weird thing that happened, when I first saw the error I asked ATV to update software and for a brief moment it appeared to be loading a new firmware but quickly refreshed to start screen... when I tried again it said that ATV was up to date.

I am from Canada and so it appears Apple is having some issues with authorizing content for ATV on their end...

Help.

I am having the same issue. I can't access my movies from the AppleTV without getting an authorization error, yet I can push the movie from my computer to the AppleTV using airplay without any issue.

I find it exceedingly frustrating. Add this to the intermittent Netflix connection failure and audio sync issues that seem to exist only on the AppleTV and I'm very close to replacing this thing with something from another brand.

Same thing here (Australia). Apple TV was working perfectly yesterday 30 September. Downloaded a new TV series today and since then NO pre-existing Apple purchased video content (movies and TV series) will now play without the "Authorise the computer" request. All other content plays fine, but NO Video content purchased through iTunes will play. Still plays on the computer but will not work with Apple TV. Authorising as instructed does not fix the problem.

I've also done the deauthorise/reauthorise stuff. It's interesting to note the Apple support content is largely for the first gen device.

Organic 44: I'm also using Snow Leopard, so it's not a Lion problem.

Count me in the same boat...everything worked fine yesterday, today I get the authorization error. Reset the AppleTV, rebooted all network devices, nothing...can't get to my content on the AppleTV. I have to agree, this is obviously something wrong on Apple's end, now if only we can get them to acknowledge that.

I have already posted that I have this problem. I can confirm, though, that if I start playing something on my MacBook Pro and use AirPlay that the content streams to my AppleTV correctly.

It's still not as convenient as being able to access things directly from AppleTV

Nope! the "Authorization is REquired" error still come up on the ATV when trying to stream from my media machine.

Does anyone know how to submit this? I looked for about an hour last night and couldn't find a way . . .

I was receving the netflix error, went to their site and updated my credit card infor (with the same info they already had) waited 5 min then it worked.

I can watch TV Shows if I go to the TV Show tab, but not through the Computer tab. So it must be a Home Share issue.

Hi Organic,

Yes..... the only difference is that one has been powered down in the last 12 hours the other hasn't. I just got off the phone to Apple Support and they said they are aware of the issue but did not give any timeframe for getting it fixed.

IN another thread on this issue, someone reports that they had a couple of long conversations with Apple tech support and were told one of the servers that deoes authorization is down and they don't know how long it will be before it's back up again.

Last night while watching a movie i purchased in the itunes store, blink! it went out, and then the ATV2 asked for authorization. i went through all the suggested fixes, and the ones you all have reported and got the same results. Any video or music content that is in my iTunes library that was NOT purchased from iTunes plays just fine. This is a total drag. I get WHY apple has the authorization feature, but it also frustrates me that there isn't some kind of cookie that stays on system to verify i am authorized, my broadband connection is less than reliable and so i occassionally can't watch MY content that i PAID for because of their authorization "feature" can't connect to the itunes servers.

i fully agree that it's lame that apple is not addressing this head on. i heard an iOS developer on a podcast this week say September 30 was the full iCloud reset(for those who'd been testing it) before the announcement on Tuesday so I wonder if someone reset/wiped the wrong server(s).

Please Apple, we aren't morons, just fess up and address this problem head on. Thanks.

@LawsonStone - Makes the most sense. And I agree with surfdork - Just acknowledge the issue and then we can at least know it is being worked on, even if there is no ETA. They posted that these disscussion boards are going down tonight, with a nice alert at the top of the page when I logged in today, would be nice to see that for this issue.

The up side, though I know it isn't the most convenient method, but to start the film in iTunes, then select AirPlay to the AppleTV.

Ok well I am not the only one having the issue. Apple support was of no help at all. I am military stationed overseas in Italy and the person on the phone told me that maybe the apple tv is not recongnizing my internet since I am not in the states. I laughed and asked her then why do you sell it overseas if it wont work. I mean there are like 15 different language and various regions to choose form and italy is one of them. I have done everything you all have done including back dating my library to see if there was an error. My Apple TV worked fine till about 900 this morning and I literally took the apple TV I have had for 5 months back to the store for an exchange and the same thing happened with the new one. Apple better get on this cause I would like to watch my shows. I am going to try the air play next and see if that works. It ***** balls this is happening but I am glad I am not the only one.

I have been batting my head and doing everything humanlly possible to try to get the ATV to work for me. Then I found this post and now know what the issue is. Would have been nice if Apple Support would have told me what was going on instead of trying to tell me it was my account that was defective. Morons. My library comes on fine it just wont play anything. Now I feel a little better, now of they can get things up and running again cause this is the only form of entertainment I have for my kids cause we are living in a remote area overseas and can't get cable.