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Thunderbolt Display will not wake up after sleep!!!!!!

It seems like a lot of us are having an issue with the THUNDERBOLT DISPLAY opening after it goes to sleep. I have the display connected to a new mac mini server and I can not get it to wake up after it goes to sleep unless I unplug the power or the thunderbolt cable and then plug it back in.

Thunderbolt Display-OTHER, Mac OS X (10.7.1)

Posted on Oct 1, 2011 12:49 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2011 11:37 AM

UPDATE:


I have through support a work around to this issue that seems to work for me until this gets resolved in a software upgrade. They know that there is an issue with the Thunderbolt display with it waking up when the AUTOMATICALLY ADJUST BRIGHTNESS is checked. I have unchecked this in my display settings and I no longer have the issue. I hope this helps everyone - I was very frustrated by this and hope they fix it soon but Id rather live with adjusting the brightness myself than unplugging all the time. I already has to send one Thunderbolt back because it quit working - That was the original monitor that I had when I started this thread. The new monitor had the same issue as the first where it would not wake up so I called support because I was afraid it would break again if I kept pulling the plug to get it to turn on. I HOPE this works for everyone else.

231 replies

Jan 20, 2015 6:53 PM in response to justinjoseph24

I've been suffering the 3 and 4 times a day of non waking TBDisplays. Maybe it is time for a class action lawsuit. The only course different from your efforts and mine are I haven't upgraded to yosemite yet. I didn't want to compound the problem or possible problems. My tech support guy won't return emails or phone calls. This is ridiculous. I have two of these monitors and they haven't worked from day one. I'm ****** and don't have the time to spend 3 or 4 hours on a online chat or phone call every day when this happens. I'd think they are too busy too, but yet here we sit.

Feb 17, 2015 10:35 PM in response to kdyck

If you are not going to use the thunderbolt aspects of the display, it is a waste of money. Go buy a 1080p display for a couple hundred bucks. Even if you were looking to do thunderbolt hub work requirements, I'd still suggest going with a cheaper display until the current model is updated and improved after they iron out all the bugs. I'd return my two displays in a New York Minute if Apple would let me. So far I've spent a year "trouble shooting changes" with various tech support personel with zero results. Some of the problem posts for TB issues with these displays goes back to 2011. Go figure what Apple's priorities are?


Dennis

Feb 17, 2015 10:48 PM in response to kdyck

I would be very careful about anything by Dell these days. From my reading over the last 3 or 4 years, Dell's quality and reliability have been reported as being lousy. I would do more homework and reading before going the Dell route. Samsung has always been a premium display maker. I'm sure there are others too. Maybe even HP. Check to see what Costco has and read their customer reviews. At some point Apple is going to need to update their displays to at least having TB 2. But more and more folks are going to 4K, so I wouldn't spend big bucks until I knew what I was going to be using for the next year vs. 3 or 4 years.

Dennis

Feb 18, 2015 5:42 AM in response to kdyck

Do not buy. As you can see from this discussion, in this case, Apple's technology is seriously flawed. Therefore it should be rejected.

The display is beautiful, and a real work of art, with beautiful resolution - it just does not work correctly. Unless you want to waste endless hours trying to fix a problem that can not be clearly identified, do not purchase the monitor, because it has inferior engineeiing.

Feb 18, 2015 6:52 AM in response to Edward Roche

I have not had any issues ever since I turned off the option to "put hard disk to sleep when possible" in the Energy Saver control panel. Using Macbook Pro Reina.


Besides being a beautiful display, the main advantage is using the displays as a dock for a laptop computer. One cable and everything external is connected. Other wise you can get much less expensive HDMI displays. The main disadvantage for me is that Bootcamp does not support dual thunderbolt displays. Also there is a noticeable refresh delay with animation, such as Prezi presentations.


Regards, Jeff

Thunderbolt Display will not wake up after sleep!!!!!!

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