cannot send email w/mac mail using Juno and Tiger

Hello!
I have had a problem ever since I upgraded last year to Tiger. I have Juno, and ever since I upgraded from Jaguar, I cannot use the Juno software to log on. But more annoying that that (I have a work around that works just fine), I cannot send email from my mac mail. If I want to send an email or respond to an email, I have to physically log onto Juno's website and email and write and send from there. I have contacted Juno numerous times, and they tell me to reset my password, which makes no sense to me. Any Ideas?

PowerPC G4, Mac OS X (10.4)

Posted on Jan 26, 2006 10:13 AM

Reply
3 replies

Jan 26, 2006 10:53 AM in response to bello

Regarding not being able to send mail with your .Mac account and .Mac SMTP server, most if not all ISPs used for connecting to the internet block the use of SMTP servers outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless. These restrictions are in place as part of an overall effort to prevent or reduce spam eminating from the ISP's domain.

Something to try.

Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button below.

At the Server Port field, enter 587 in place of 25 and when finished, select OK to save the changed setting.

If this is not successful, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.

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cannot send email w/mac mail using Juno and Tiger

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