Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

just downloaded 10.5. It gives me a blank screen for the itunes store. No error message. Internet connection fine. Have checked firewall. Any ideas?

I have just downloaded 10.5. it gives me a blank screen for the itunes store. No error message. Internet connection fine and I have checked my firewall settings. Any ideas? Or is the store blocked because of ios 5 release today?

Windows 7

Posted on Oct 12, 2011 3:19 AM

Reply
87 replies

Oct 31, 2011 1:11 PM in response to mike185

Mike,


here's a link to the DSL manager software i'm using: http://db.tt/9B2ATKiJ


It doesn't do much than to log the transfer volume, and display an icon in the tray.


On a clean (Apple-free) Win 7 system, install that, reboot, check it does display the upload and download transfers in the icon, and then install iTunes 10.4.x or/and 10.5 and see if the store can be accessed.

I place almost any bet it doesn't.


Then, after the netsh winsock reset and a reboot, the store will display, but the DSL manager will be functionless, it's LSPs having been kicked out of the chain.


That's now neither Firewall, AntiVirus, SpyWare/Malware protection or any other software of that kind - it's a simple I/O monitor. It MUST pass on ANY traffic, it CAN'T block anything - it just needs to monitor and log the throughput.


I think that should make clear the problem is in the way iTunes (and it's peripheric Apple components) are not hooking themselves in properly.


P.


P.S.

Here's my batch/command file and a .reg file for the Apple Software cleanup task (saves a lot of time):

http://db.tt/fX6S6pll

Nov 6, 2011 3:30 PM in response to mike185

Reread the thread, download and install the DSL manager from the link so you get some third party LSPs installed - on a "clean" Windows 7 system. Then install iTunes 10.5. See if the iTunes store works. If not, prove which change in the time zone setting has any effect in making the iTunes store work. If you have no success, then reset the LSPs with netsh winsock ... and see if it works again. Then explain why the DSL manager is no longer working now - or prove that it does.


Smartypants. Duh.

just downloaded 10.5. It gives me a blank screen for the itunes store. No error message. Internet connection fine. Have checked firewall. Any ideas?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.