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iOS 5 wiped all my contacts. Any help?

I just switched from 4.3.3 to the iOS 5. All my contacts were wiped during the installation and restore and I can't find iMessage anywhere. Is this another App that I will need to download separately from the operating system? Any help is much appreciated.


EDIT: I figured out iMessage. But is there any way to retrieve all my contacts?!

iPhone 4, iOS 4.3.3

Posted on Oct 12, 2011 10:59 AM

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180 replies

Oct 12, 2011 9:19 PM in response to crypt

I have the same problem.

Lost everything and i always made frequent back up and one just before the os5 update.

lost pictures, videos, contacts, messages... i am really disappointed.

have you been able to get in touch with the support online to help you?

i'm in France and it's shut...

but i'm sure it's dead cause when i connect to icloud i can't see no contacts, pix....

really bad update....

Oct 12, 2011 10:45 PM in response to alyhxml

so apparently all of my backups have been erased from my computer. I have no knowledge of this happenening. This is extremely puzzling to me because I have both an iPhone and an iPad. To upgrade to iOS 5 it forces you to create a backup.


I searched the mobilesync folder but theres nothing there. I even broke out an external disk which i time machined from my old computer and theres no backups anywhere. I have no clue what is going on all I know is I'm extermely frustrated at how difficult this process has become

Oct 12, 2011 10:54 PM in response to alyhxml

Got mine back last night but nor 100% sure how.


I was planning to do a restore, sync my contacts somewhere, then restore to IOS5 then re-sync. But my phone wouldn't restore back to IOS4 and just gace a 3200 error.


I checked my google account and I must have synced my contacts ages ago, so had some, but not all so i decided that was better than none. So setup my itunes sync my contacts with google.


When it done it all my contacts were back from before th IOS5 upgrade, not just the ones on google but with some duplicates.


So they must be on the phone and the sync with google must have reset something to make them apear.


Got my 4S comming tomorrow so I'm going to be extra carefull and get some seperate copies of all my data somewhere.

iOS 5 wiped all my contacts. Any help?

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