iTunes asking for backup password???

Yeyeo wrote:

Looks like an iTunes bug to me mate. Backed twice without encryption it still required a password. An ancient iTunes password worked in the end.

No, it's not a bug. As you would know if you read some of this thread, the first time you make an encrypted backup it prompts for a password - twice. After that first time, every other backup will be encrypted with the same password. So the fact that an ancient iTunes password worked means that it's the password you entered when you first checked the box to encrypt the backup. Whether you remember doing it or not.

Yes, it's a very simple request that would be impossible to implement without compromising the security that an encrypted backup offers.

And there is a feature to help remember the password; all you have to do is check "save password in keychain" that appears prominently when you first made the backup.

going this through this now and couldn't agree more. I don't have the option to "uncheck" the require password option...and no idea what the "password" is - it didn't ask me when I did my full backup this weekend.

minniedaisy17 wrote:

going this through this now and couldn't agree more. I don't have the option to "uncheck" the require password option...and no idea what the "password" is - it didn't ask me when I did my full backup this weekend.

But it DID ask you the first time you ever backed up your phone after checking the Encrypt Backup box. Twice. That might have been years ago. But you really did enter a passcode at some point.

I realize that this is your position, I've read enough of this thread to figure that out. I don't think I've done so (and my husband swears he didn't). But, not arguing with you about it. I don't have the option to "Uncheck" encrypted backup so that I can do one without an encrypted backup. I also just did an iCloud backup where there is no option for "encrypted backup" and it is STILL asking for a password. My Apple ID password does not work.

Good idea and I have asked them. They said no. I had them remove my exchange account entirely just now, powered off, back on, did an iCloud back up which did not ask for a password (or even have an option to check) and when I tried to do a restore, it asked for a password which isn't my Apple ID password.

There is no reason why you cannot do an iCloud backup. iCloud backups, by definition, are encrypted, and do not require a passcode.

Once you have backed up your device to iCloud, then hook up to iTunes, and erase your phone there and back it up as a new device.

Then restore it from that backup in iTunes one time to ensure that you no longer need the password.

Then try restoring from your iCloud backup, and then back that up to iTunes to see if it will back up as an un-encrypted backup.

Also, use every iTunes or other password you can think of to try to crack the encryption password. There is no limit. Use really old iTunes passwords, really old lock screen passwords, combinations like 1234, 9999, 0000, your cat's name, your dog's name, your kid's name, your first teddy bear's name....anything you can think of. Undoubtedly, this happened awhile ago. It does not ask for the password when you back up (after you have set the original one), so unless you are trying to restore from it, it won't ask, and if it has been years since you set the encryption, it is very easy to forget - especially since people see a request for a password, and often just type it in.

You can just back up to iCloud going forward if you cannot get around the encrypted password.

Best of luck,

GB

Jezr83 wrote:

I did not set a password for iTunes restore now I can't restore my new phone

Well, actually, you did. Encrypted backups never occur automatically. Either you checked Encrypt Backup (which you might have done years ago, if you had a phone then) or you have a company email account on your phone and your employer's IT management forced encryption for the backup. But in either case you entered a password twice. It never changed, so if you entered it years ago it is still the same as the one you entered then.

I had this same exact problem and thought it was absolute ********, sat on the phone with an iTunes support person for 45 minutes and they couldn't help me even when they asked there "senior" adviser to help. Their only advice to me was to keep trying and keep guessing and good luck, which is absurd, terrible terrible help. Anyways after reading many threads dating all the way back to 2012, and trying almost every password i knew and everything they suggested, i still came up with nothing. (Except i wouldn't download any program or software to retrieve password, because that just has virus written all over it for you computer) At the end of the day my password ended up being my password to my gmail account, so i suggest using the password to whatever email you have linked to you computer.

MORAL of the story this whole password ******** that the majority of us didn't set up or at least remember setting up is so screwed up and an unnecessary hassle apple has thrown on to us. it is a very flawed detail to there system and i feel terrible for who ever experiences this in the future.

Best of luck to everyone.

Well, what would be the point of an encrypted backup if you could just get around it some way? That would mean that anyone could get around it some way (including the FBI, who found out that security measures implemented by Apple to protect your privacy are not taken lightly, so not ******** as you so "eloquently" phrased it).

And you always have other options. You can back up your device to iCloud, then hook it back up to your computer and set it up as a new device so that you can turn off encryption in iTunes. You would then erase the device again, once you had successfully turned off encryption, and restore it from the iCloud backup.

Best of luck,

GB

If it is asking for a password to back up, it isn't asking for the backup password. It probably wants your Apple ID password. Unless it is the first time you have backed up with Encrypt Backup checked. In that case you are creating a new backup password.

I had the exact same problem. I never selected encryption and none of my standard password combinations were correct. It wasn't my iTunes password either. It was my FIRST iTunes password for some mysterious reason.

There is nothing mysterious. It is what you entered twice as the backup password back when that was your iTunes password after checking Encrypt Backup, or after your MS Exchsnge administrator set a backup encryption password requirement on your company email Exchange account. Once entered it never changes unless you explicitly change it.

You must have done it, because iTunes doesn't know your iTunes password except when you enter it.

Hi dear

I had problem of restore backup, when I try to make the restore backup its finished to the end but when ended a message appeared the iTunes cannot restore my backup because the file is corrupt.

I used the software (decipher backup repair) and its read the file but it made a password for the original file of backup and the decipher backup repair backup file.

now I am stock and I have no idea to solve this problem.

If anyone can help me please contact me here or by my email (****************)

Regards

<Email Edited by Host>

This is a public forum with millions of members, and it accessible to everyone in the world with an Internet connection. So, by posting your email address you have just exhibited it to literally billions of people. Sadly, some of them are not honest, and may use it to hack any accounts where you use it as an ID, and some will add it to spam lists. I've asked the hosts to remove it, and let's hope I'm not to late.