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wsucoug95 Author

Level 1

28 points

iTunes asking for backup password???

I am upgrading my iphone 4 to iOS 5. I backed up my phone (via iTunes 10.5) and downloaded and installed iOS 5. I am now going through the setup process and it is at the "Restore from iTunes Backup" step. I connect to iTunes and iTunes is prompting me for a password to "unlock your iPhone backup file." No I did not encrypt the iPhone backup, nor is it or was it checked in iTunes. I have tried my iTunes password, my 4 digit unlock code for the iPhone, and several other passwords. When I did the backup an hour ago I was not asked for a password. I am at a loss as to what it is.

iPhone 4

Posted on Oct 12, 2011 1:11 PM

Top-ranking reply

matt_mcclellan

Level 1

4 points

Posted on Mar 6, 2017 7:45 PM

Lawrence,

I don't understand why you are so interested in fighting with everyone in this thread.

You are going to ridiculous lengths to argue with users that have a very simple request. If I create a backup, with the "Encrypted" checkbox unchecked, and I go to load that backup and it asks for a password that I DID NOT ENTER at that specific time and the helpful "feature" of remembering a previous password isn't described in advance, that sounds an awful lot like a bug.

View in context

423 replies

Jun 20, 2017 7:44 PM in response to wsucoug95

i cant backup because its asking me for the password.eveni did not set any password..please help me what is the reason of asking the password.and helps me what i will do now?

ILona W

Level 1

8 points

Jun 21, 2017 5:48 AM in response to CatR65

thank you so much it really works!

Jul 13, 2017 5:20 PM in response to Lawrence Finch

Dear Lawrence

Thank you so much for your help and your highly ethics.

Your attention is high important.

👍👍

Jul 26, 2017 7:20 PM in response to mlturner92

thank you!! I would have never thought to enter my computer password. Saved me a lot of time and guessing!

Aug 7, 2017 4:59 AM in response to wsucoug95

Hello Apple can you reply ???? What is this ????!!

Csound1

Level 9

60,033 points

Aug 7, 2017 5:09 AM in response to mangahuisman

You have to ask a question before you get an answer.

Aug 7, 2017 5:36 AM in response to mangahuisman

Have you read the hundreds of replies already posted? They pretty much cover all of the options.

Aug 7, 2017 6:06 AM in response to Lawrence Finch

The do not give me a clear answer or image why or why not itunes asks for a password, it's also not clear what the workaround or recover procedure is or how to reset the password.