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Level 1

4 points

iCloud Contacts Sync Trashes My Outlook Contacts

My master Contacts list is maintained in Outlook 2010 running on Windows 7.

I have been using MobileMe to sync my contacts to MobileMe and then from MobileMe to my Mac running Lion (and Snow Leopard prior to Lion) with no issues.

I downloaded the PC iCloud Control Panel and installed it including signing off of my MobileMe account via the MobileMe Control Panel.

I converted my MobileMe account to iCloud.

I signed on to the PC iCloud Control Panel and selected just Contacts and hit Apply.

Result:

- Two Outlook Folder Groups: My Contacts and iCloud - OK

- Contacts in my My Contacts->Contacts folder deleted - I would have liked a warning about this.

- Outlooks folder in my iCloud Folder Group trashed: many contacts duplicated with the exact same info; some duplicated with different info; in general a mess which is unusable!

How in world could this have been tested?

After the MobileMe fiasco a few years ago, you would have thought that this could not be possible. iCloud is an embarassment! For God's sake hire testers who know what they are doing before you release your software.

I want my MobileMe back!

Posted on Oct 12, 2011 1:51 PM

63 replies

Csound1

Level 9

59,973 points

May 29, 2013 10:47 AM in response to samiam03

samiam03 wrote:

Please be more specific in your opinion that MS Outlook is 'junk'.

Outlook for Mac does not support iCloud at all, that makes it junk if you wish to use iCloud.

Outlook for Windows does support iCloud but the implementation is so poor that the standard workflow (accepting invitations etc) stops working as expected.

samiam03 wrote:

"...you have no juice, so nothing will come of it"

You participate in the forum at the pleasure of the forum administrator. The admin has juice - you do not

I never said that I did, you must have comprehension issues today.

And now that has been established, have a nice day.

sandrajh

Level 1

8 points

Jun 20, 2013 8:24 AM in response to kazlady

It's not just Outlook. iCloud has trashed my contacts on my iPhone.

Csound1

Level 9

59,973 points

Jun 20, 2013 8:34 AM in response to sandrajh

They are the same Contacts, restore your backup if you have one.

iCloud Contacts Sync Trashes My Outlook Contacts