Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 5 Upgrade Bricked My iPhone 4 (Stuck in Recovery Mode)

I, like many others, kept getting "An internal error occurred" when trying to upgrade my iPhone 4 to iOS 5. Foolishly, I continued to hit the Update button and try again. It eventually led to my iPhone being in recovery mode. I am now unable to restore the phone due to the ongoing issues with Apple's servers and unable to use the phone because the failed upgrade process placed the phone in recovery mode.

Posted on Oct 12, 2011 2:15 PM

Reply
295 replies

Nov 20, 2011 4:45 PM in response to Joshua Blevins

Well after an apparently incompetent Apple employee told me there was nothing that could be done for the bricked iPhone 4, that the "stressful" task of loading iOS 5 damaged my hardware and there was no hope and that I should buy a new one, I managed to get it working! No this was not just a case of me being impatient, I tried last night to restore and the phone stopped midway, screen went white and the vibration motor turned on and stayed that way.


So here is how I managed to get it working:

(proceed at your own peril, this may make it worse, then again, its already bricked right?)

1. Follow youtube instructions for diconnecting the iPhone 4 battery.

2. Wait, let the phone cool, you may want to leave it in the basement or garage or something that will drop its temperature below room temperature. I left mine overnight battery diconnected in a cool room.

3. Reconnect battery. Quickly do the next step.

4. Restore iPhone.


The thing I noticed in the 20 or so times I tried restoring is that the more I tried (consecutively) the less progress was accomplished - thats what lead me to believe that some faulty hardware was causing an overheat which prompted the hardware to reboot and halt the restore process causing the multitude of errors. Worked for me, unbricked iPhone. I still feel Apple should warn or provide some diagnostics at very least at the "Genius" bar.

Apr 18, 2012 12:21 AM in response to Joshua Blevins

Anybody having this problem currently? I had trouble the same time as everybody else when iOS5 came out and tonight I tried downloading iOS5.1 and got the same result. The first time I had my phone replaced because I was under the 90 day warranty but I'm not sure if I'll be able to do that under applecare will I? I really need to get this working before school two days from now. I'm currently updating itunes attempting to get itunes to recognize my phone but it hasn't worked yet. Has there been any sort of progress in fixing this or is it still the same as months ago? I honestly thought apple would have cleared this up by now and I'm kind of frustrated that I have to go through this again.

Apr 18, 2012 3:08 AM in response to coryatlarge

I have update several iPhone devices. I have been successful with each update, including when IOS 5 was first released. When the initially realeased, I experienced internet congestion which impacted download speed. Since that time, no problems were experienced. My daughter, who is not a computer expert, was able to update her iPhone without any problems. Are all of your software at current levels? This might be the source of your problems.

Sep 23, 2012 5:34 AM in response to Joshua Blevins

there is no need to take your phones apart to repair this problem for all phones this works

1 hold down the power and home button untill the phone goes off (if you see the apple logo you have held it for to long )

2 once the fone is off blank screen just press and hold the home button while plugging the phone into your computer , you should then see that it looks like a new phone install and itunes will note it as a new phone then just follow itunes then restore your phone and when it restores is io6 will be installed the just put your music and app and books back on you will keep all mail numbers and game progress .


hope this helps

iOS 5 Upgrade Bricked My iPhone 4 (Stuck in Recovery Mode)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.