Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 5 download stuck on contacting iPhone update server

Is it really just that busy? I have been trying to downlod the IOS 5 software and it has been stuck on Contacting The iPhone Software Update Server for hours. Upgraded to iTunes 10.5, rebooted, turned off Firewall, Hammered the Update button, etc. I don't know what to do.

iTunes-OTHER, Mac OS X (10.7.1)

Posted on Oct 12, 2011 3:21 PM

Reply
45 replies

Mar 9, 2012 1:45 PM in response to stefaniajohn

Also, the Google DNS servers work great for upgrading your Apple TV if you have a Micro/USB cable. (like the one that came with your Kindle) Plug it in and choose Restore. (use only this cable. Don't have power to the ATV while upgrading) You are soon running the new software for ATV. Cool new menus! Of course you will have to re-enter all information again so keep that WiFi password and Apple login handy.


Good luck everyone!

IOS 5 download stuck on contacting iPhone update server

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.