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Photos gone after ios 5 update

After i got the iOS 5 update, all my apps were gone as well as my photos... is there a way to recover the photos?

Posted on Oct 12, 2011 3:24 PM

Reply
61 replies

Oct 20, 2011 6:52 AM in response to anneliesfromthesinge

thanks, but i have a PC with vista. i called apple yesterday & they said id have to pay someone to extract the files & that its no guarantee that the files could be restored to my phone. i asked him why i pay for apple support if youre telling me to pay someone else & he told me to email apple's feedback!! can you beleive that?? i lost everything on my phone, not just the photos & ive come to terms with not getting my contacts, texts, and all my apps back, but i know the photos are on the hard drive somewhere.

thanks again for your suggestion! im glad you had luck!!

Oct 23, 2011 5:36 PM in response to andrespibr

Hi andrespibr,


How do you do step 4- backup? I downloaded the iexplorer, and found the files but I dont see a way to back up? Am I missing something?


My problem is that the pictures on the camera roll vanished, I can take pictures but then when I choose the camera roll they are not there and it says its empty. I can see the picture in the lower right corner.


When I try to go into the Photos app it goes white and blanks back to the home screen? Any suggestions?


Thanks

Photos gone after ios 5 update

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