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MacKeeper is a scam!

It claims that it will clean up your Mac....by installing more stuff. There are a bunch of discussions about it with a bunch of complaints about MacKeeper as well as dishonest "representatives".


I tested it on the chat, and the representative had horrible English:


Lex:


Hello! How can I help you?


You:


Hi on the Apple forums everyone said that MacKeeper was a trojan. 5 people were complaining about corrupted hard drives from it. ##The complaints weren't actually about corrupted hard drives but other stuff.


You:


Is it safe?


Lex:


Yes it's safe.


You:


So are the complaints fake?


Lex:


Some users are muddling it with MacDefender and MacProtector viruses ##Those are trojans, not viruses...


You:


Maybe, but Idk I'm afraid to download it.


You:


Does it run stuff in the background?


Lex:


Yes if antivirus is turned on


You:


idk it seems like there are a million complaints, and "Is MacKeeper a trojan" is a top Google search


You:


The first 20 results say "yes"


Lex:


What can I tell you... This is wrong opinion ##Bad grammar


Lex:


If you know how to use Mac this software if for you ##Even worse grammar, sounds like a scam salesman


Lex:


People are trying to drag app from Dock to trash to uninstall, can't do so and say it's trojan ##Wow


You:


Are you using Google Translate to translate to English?


The horrible English makes the whole thing sound like a scam too. These guys are just saying that it's not a trojan. By the way, it took that guy forever to respond to each question.

iMac6,1 (Late 2006 iMac Intel), 3 GB RAM, 2.33 GHz Processor, 2 TB internal HD, Mac OS X (10.5.8), Minor GUI mods, a lot of stuff connected with FireWire or USB

Posted on Oct 12, 2011 3:47 PM

Reply
11 replies

Oct 12, 2011 3:49 PM in response to Mac OS 9000

Also, questioning about the usefulness of Mac antivirus (there are no known Mac viruses, only a few dead trojans):


You:

What viruses does MacKeeper defend against besides MACdefender?

Lex:

Hello! We are provided with Antivirus bases by Avira AV. Bases are encrypted so I can't give you the list of viruses

Lex:

It's protecting from all known Mac viruses

You:

Avira is for Windows I thought?

Lex:

No, it has designed Mac antivirus core for MacKeeper

You:

There is no such thing as an antivirus core...

Lex:

If you say so...

Oct 12, 2011 6:36 PM in response to BDAqua

I think there should be some kind of "quality police" that Apple runs on these things. MacKeeper may not be a blatant enough malware, but it is at least a horrible program. There should be a list of bad programs provided by Apple like anti-malware protection but more for hoaxes like these that are not purely malware.


After all, they already did that for Flash on iOS.

Oct 18, 2011 4:43 AM in response to Mac OS 9000

I've tried as much as possible to ask the Mac news sites I like to visit not to allow them to advertise. Still it is going to take several such e-mails before they get the message. The problem is so many Windows users come from a background where "maintenance" is required other than just backing up, many of these so-called "maintenance" utilities take advantage of unsuspecting new Mac users and their gullibility in believing Macs are like PCs. The only thing you need is a backup plan*:


http://www.macmaps.com/backup.html

These tools can supplement backed up systems, but should never be used without a backup.

MacKeeper is a scam!

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