iMessage stuck on verifying my phone number

iMessage can't seem to verify my number, its the same with Facetime


All it says is verifying number, and as a result it doesn't work


Any help? or someone else getting this?

iPhone 4

Posted on Oct 12, 2011 4:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2012 4:59 PM

OK...I've fixed my issue:


Go to: Settings>iMessage> switch off.


Go to: Settings>Facetime> switch off.


I noticed that in: Settings>Phone> that "My number" was unknown (go check yours now)


When I tried to click on the "Unknown" to input the number...it would not allow me to.


Go to: Settings>Airplane mode> Turn off. Wait a moment, then switch back on and go back to: Settings>Phone>


You should be allowed to input your number including country code.


Check to see if "My Number" has been updated.


Go to: Settings>iMessage> switch back on.


Go to: Settings>Facetime> switch back on.


Phone number is verified in both Facetime and iMessage.


Hope it works for you!


🙂

65 replies
Question marked as Top-ranking reply

Jan 3, 2012 4:59 PM in response to vintageb3

OK...I've fixed my issue:


Go to: Settings>iMessage> switch off.


Go to: Settings>Facetime> switch off.


I noticed that in: Settings>Phone> that "My number" was unknown (go check yours now)


When I tried to click on the "Unknown" to input the number...it would not allow me to.


Go to: Settings>Airplane mode> Turn off. Wait a moment, then switch back on and go back to: Settings>Phone>


You should be allowed to input your number including country code.


Check to see if "My Number" has been updated.


Go to: Settings>iMessage> switch back on.


Go to: Settings>Facetime> switch back on.


Phone number is verified in both Facetime and iMessage.


Hope it works for you!


🙂

Mar 31, 2012 12:06 PM in response to GrantW01

Ok, so this morning I was playing in the Settings app and decided to try what will happen if I turn iMessage OFF, so I did, and then turned it back on and my phone number kept on saying "Verifying"... it took over 12 hours with no luck!!


Took ou the SIM card and nothing, quit app setting and nothing... so here's what I did and it worked


- Turn off iMessage

- Turn off FaceTime

- Make sure your "My Number" is set correctly (Mine was set as +962 "didn't work" so I decided to change it to 00 962 "which worked")

- Airplane mode, turn it ON

- Settings -> General -> Rest -> Rest Network settings

- wait for the phone to come back to life

- Turn On iMessage (and it will verify in seconds)

- Turn On FaceTime (and it will verify in seconds)


Quit all of your apps just in case and I am not sure how this thins of "Set date to Automatic" but mine was already set!


Good luck guys and Thank you everybody's sharing for their experience 😀

Feb 13, 2012 7:20 PM in response to chcn

I discovered that the problem in my case is that my daughter is using a pay as you go carrier that does not support SMS short codes. It appears that—similar to the Facetime phone number registration—iMessage sends a hidden SMS to a short code to register the phone number. Since that SMS message never gets out, the phone number registration process can never complete. There was a short window when this provider was supporting short codes, and that must have been when we activated it the first time, but alas, no longer. So I'm just leaving iMessage off completely on her phone and sticking with good old SMS.


http://www.speakoutwireless.ca/speak/phone-features/imessage-and-ios-5/

Apr 2, 2012 6:36 AM in response to Jim Wheeler

Stopped working after 45 mins, wifi or not. This trick below works to get it to verify, but I basically have to do this every half hour in order for the phone to send iMessages. Also, after 30-45 mins, the phone will start resending my sent iMessages as text messages. Very annoying for me and who I am messaging.


- Turn off iMessage

- Turn off FaceTime

- Airplane mode, turn it ON

- Settings -> General -> Rest -> Rest Network settings

- wait for the phone to come back to life

- Turn On iMessage (and it will verify in seconds)

- Turn On FaceTime (and it will verify in seconds)

Oct 27, 2011 11:01 AM in response to GrantW01

I'm having the exact same issue. In my Message preferences it says "Verifying" next to my phone number for about a day, and then it changes to "Error". I've tried doing a full restore on the phone, and I've reset network settings as the instructions above say.


I've spoken to Apple and Verizon on the phone. First, apple told me to call Verizon and have them re-provision MMS and SMS on my account. They tried doing that to no avail. They then put Apple on the line who offered to exchange my phone for another.


It seems strange that there would be something so particularly wrong with my phone that it would cause this minute problem when everything else on the phone works fine and so many others are having the same problem.


Any thoughts?


User uploaded file

problem.

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iMessage stuck on verifying my phone number

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