iMessage stuck on verifying my phone number

iMessage can't seem to verify my number, its the same with Facetime


All it says is verifying number, and as a result it doesn't work


Any help? or someone else getting this?

iPhone 4

Posted on Oct 12, 2011 4:20 PM

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Question marked as Top-ranking reply

Posted on Jan 3, 2012 4:59 PM

OK...I've fixed my issue:


Go to: Settings>iMessage> switch off.


Go to: Settings>Facetime> switch off.


I noticed that in: Settings>Phone> that "My number" was unknown (go check yours now)


When I tried to click on the "Unknown" to input the number...it would not allow me to.


Go to: Settings>Airplane mode> Turn off. Wait a moment, then switch back on and go back to: Settings>Phone>


You should be allowed to input your number including country code.


Check to see if "My Number" has been updated.


Go to: Settings>iMessage> switch back on.


Go to: Settings>Facetime> switch back on.


Phone number is verified in both Facetime and iMessage.


Hope it works for you!


🙂

65 replies

Feb 1, 2012 2:56 AM in response to nada.hachem

Having same issue as this, iMessages worked perfectly from the time I got the phone (i4S) turned iMessages off (don't know why) but ever since it won't verify my phone number. My email verifies but phone conitnually says verifying and then eventually says "verification unsuccessful".


Have tried:

- turning iMessages on/off

- resetting network settings (multiple times with iMessages on and then off)

- checked my phone number in Settings -> Phone (it's correct)

- changed my own phone number in contacts to include +61 country code.

- set time automatically (already set on this, I was sceptical anyway)

- hard reset


Don't really want to restore the phone. Just annoying that it WAS working then stopped...


Any more news on this front???

Apr 19, 2017 4:15 PM in response to vintageb3

I followed all of the steps but it didn't work. It will only let me add a new email and won't let me remove the email that's in there for iMessage. I can't even click on my phone number in iMessage settings because it's gray and has a loading symbol next to it. I tried turning iMessage off and on, Facetime, and tried restarting the phone. Nothing's working.

Feb 8, 2012 11:12 PM in response to GrantW01

About 8 hours ago my daughter went and decided to change her Apple ID password unnecessarily, which seemed to freak out iMessage. I've turned it off and on, signed out, reset network settings, rebooted the phone, replaced the SIM, and other things, and the phone number is stuck on Verifying.


My theory is that the iMessage servers have locked her out because the phone tried to log in with the old password too many times.


At http://support.apple.com/kb/TS2755, under If you still can't send or receive iMessages, it says this:


iPhone automatically registers your phone number for use with iMessage during activation. If you encounter issues activating or using iMessage with your phone number:

  • Verify that you are connected to a cellular network.
  • Toggle iMessage off and on in Settings > Messages.
  • If you are unable to activate iMessage on a device after remote wiping it, wait at least 24 hours and try again.


So I'm going to take a hint from that third bullet (even though this isn't a remote wipe situation), and just leave iMessage off for many hours to see if Apple's servers decide to play nice tomorrow.

Mar 31, 2012 10:51 PM in response to Smcgie

I am still stuck 😟. I completely reset the phone. I tried the turning off and turning on thing too. Nothing worked. I can use imessage with my apple ID (facetime too) but My old number is stuck in there and it keeps saying "verifying". Also, when I put both facetime and imessage on it says "waiting for activation" and NOTHING happens...I'm starting to regret the switch to apple...blackberry was waaaay easier...


I'll appreciate any help I can get on this.

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iMessage stuck on verifying my phone number

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