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Can I merge 2 Apple IDs?

Apple is recommending that we use 1 Apple ID for iCloud and Purchases. I want to do that. However I have 2 IDs now. An Apple ID that I use for iTunes which is not an email address. The second ID is my .mac/MobileMe address (which is an email address, or 2 addresses, technically.) I would like to continue with my iTunes ID, since all my purchases are tied to that one. How can I tie that ID to my MobileMe and hence iCloud. I have 7 more months of iCloud free that I will lose if I just bail on the .me address.


I am confused here.


Chris

Posted on Oct 12, 2011 4:52 PM

Reply
233 replies

Oct 12, 2011 6:13 PM in response to Zbrina

So if you have an old @mac.com e-mail address then you can use that to start up iOS-5 & iCloud? Then go into iTunes and use that Apple ID to set up iTunes with iCloud?


When @mac migrated over to MobileMe we kept the old e-mail address @mac.com and it worked with the same name but @me.com. So in reality it was one account but you could use either. Is that the case with iCloud? Would I still have my original @mac.com embedded within the iCloud account as it had done with MobileMe?


Who can answer all these questions? Applecare, MobileMe or the Genius bar?

Oct 12, 2011 6:21 PM in response to Chris Dondanville

I'm having the same issue. when i went into my new apple id that was created by icloud it said the xxx@me.com email address was validated by a different account. After some digging i found it was the xxx apple id which hasnt been deleted. I would have assumed when i moved over from me.com to icloud it would have deleted the old account and set up the new one. I seem to have icloud synced to the xxx@me.com account and itunes set up for the xxx account but apple could really do with merging them!

Oct 12, 2011 6:38 PM in response to atomicluck1

You will have a your normal appleId for itunes (John_doe) and then john_doe@me.com for icloud.


I've given up now. https://appleid.apple.com/ isnt working any more either.


I have emailed itunes support via the (not very) express lane


https://expresslane.apple.com/ for itunes as icloud and mobileme wanted me to chat for which i was put in a massive queue.


its getting on for 3am now and I have to be up in 3 hours so i'll see what tomorrow brings.


This is shockingly bad. Did they not test this while in beta???

Oct 13, 2011 7:17 AM in response to ipf.mcd

Yes this is an known issue Apple is expecting a great number of users to have to do (currently – there is semi-substantiated rumours they are designing a Apple ID merging system; but I'll believe that when I see it).


I (and almost everyone I know) have an issue like this:


Before we signed up to me.com we all had our iTunes Apple ID's. But annoyingly, Apple automatically sets-up a new Apple ID for all me.com email addresses as well. So we all had:


(1) our original Apple ID: "whatever" (usually we used a NON-email address for this, eg. ""firstname.lastname")

Then we went into appleid.apple.com and made the contact email our new me.com address.


(2) then we ALSO had the auto set-up me.com Apple ID, always the full email: eg. firstname.lastname@me.com

We all ignored this Apple ID, and NEVER used it to log into anything Store related (just used for the email/contacts/etc. set-ups).



For this new stuff you should do this:


(3) make sure you use the FULL email (ie. example #2 above) for the set-up and use of your Apple ID for anything "iCloud" related.


(4) make sure you use only the ALIAS part of the email [just the front bit before the @, in my case above] (ie. example #1 above) for the set-up and use of your Apple ID for anything "iTunes" related (basically all the stores, iTunes/Mac App Store).


- on iOS devices go into Settings>Store and log-in using your iTunes Apple ID there.

- on Macs, in iTunes AND the Mac App Store, make sure your logged-in using your iTunes Apple ID there.



So yes, you have to use two Apple ID's (one for iCloud, one for iTunes/MAS) for the moment.


This is annoying as they are (a) forcing you to use TWO Apple ID's, & (b) they are forcing you to use the full email address for your iCloud Apple ID (though perhaps understandable, as everyone is being issued a me.com for the iCloud service, so this may help people to remember the exact email domain address they are using when logging in).



Hope this helps. — well, at least until Apple fix so accounts can be merged in the future sometime, one wonders! ;-)

Oct 13, 2011 1:22 PM in response to Chris Dondanville

I'm screwed also. I have an iMac that is the shop due to a faulty something or other. I am using my Macbook Pro right now. I have a 3Gs iPhone and an iPad 2 that I just updated to the new iOS. Around the time that I started to do this, it seems that iCloud went off line. Everyone in the coffee shop and in the Mac Store all reported that they had the same issue connected to to iCloud. Problems there.


I also filled in all the little menus when my devices all turned on. It recommended me using a full email address for my ID, which I used as my MobileMe (which I really hate) account. In the process of moving things over the the MobileMe and iCloud and other areas of the Abyss, I input my Apple ID on my iTunes as the, what I thought, was the NEW Apple ID. Now I am locked into a new Apple ID that I've never purchased a thing from, cannot access my purchases on my origional Apple ID, and to top it off it appears that the iTunes store is STILL down.


Obviously I love Apple products. I went screaming away from Windows as fast as I could. Macs just work. Yet when they 'don't work' it is of epic proportions.


Waiting patiently for my stuff to work so that I can access my files and such so that I can finish an AV presentation I am giving on Saturday.

Oct 13, 2011 1:45 PM in response to eddiecoyote

Just tried to restore my iPad. Again, went through the setup steps. It asked me for my Apple ID and I put in my original one that I've purchased all my music, books, movies, tv shows, etc.. from. Then on the next screen it asked for an email account. Well the email that I have with my Apple ID is also a Mobile Me email and also the name of my brand new 2nd Apple ID account. It wouldn't let me use this email, told me I had to sign in with a full email ID name, and now I'm back where I started... using Apple ID #2, unable to get my Apple ID 1 stuff.


Groan.

Oct 13, 2011 8:52 PM in response to eddiecoyote

I just went to settings > store and signed out of my MobileMe Apple ID, then I signed in using my Apple Store ID (which is just a user name and password, not an email address). So this appears to be working with two IDs -- one for the store and a different ID for iCloud.


I'd like to merge he accounts eventually, but for now his seems be working. I have hundreds of dollars in Apps, so I'm not going to simply switch IDs.

Can I merge 2 Apple IDs?

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