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Can I merge 2 Apple IDs?

Apple is recommending that we use 1 Apple ID for iCloud and Purchases. I want to do that. However I have 2 IDs now. An Apple ID that I use for iTunes which is not an email address. The second ID is my .mac/MobileMe address (which is an email address, or 2 addresses, technically.) I would like to continue with my iTunes ID, since all my purchases are tied to that one. How can I tie that ID to my MobileMe and hence iCloud. I have 7 more months of iCloud free that I will lose if I just bail on the .me address.


I am confused here.


Chris

Posted on Oct 12, 2011 4:52 PM

Reply
233 replies

Oct 19, 2011 11:41 AM in response to kevinfromhoboken

Kevin,


So that you know, the storage is only for your email and documents. Your apps, music, photos, movies, etc...anything you purchase basically, does not count against your storage.


If I were you and if I understand your situation correctly, I would use the iCloud account with nothing on it as my main account and then I would plug in the other iCloud account ID that has all your purchases as your Store ID by going to your iDevices and clicking on Settings, then Store, then changing the ID there. This way everything will merge nicely for you.

Nov 14, 2011 11:05 AM in response to Chris Dondanville

I have me.com acccount and I have my Apple ID account (with gmail email). Now I want to setup iCloud to sync my Notes on my new iPhone 4S (which I have setup with my gmail Apple ID) to iCloud and it offers me to create YET ANOTHER me.com account. There is no option to link to the existing me.com account. I couldn't find any option to merge two accounts together. When I try to add me.com account in manage apple id, it tells me another apple id account with that email exists. That's it. I'm stuck. I don't want to have yet another me.com account.
Now I wonder does anyone in Apple actually does usability tests on their great ideas? This is a basic scenario, I'm sure gazillion of people will come across it. Why the dead end?
Anyway, if anyone knows a solution to this problem, please advise.

Nov 23, 2011 2:49 PM in response to Chris Dondanville

"MacRumors reader Robert emailed Apple CEO Tim Cook about the issue, and quickly received a phone call from an Apple executive relations employee. She had spoken to the team responsible for Apple IDs and acknowledged that they understood the issue and that more people would run into the problem with iCloud. She also repeated that there is no way yet to combine accounts but revealed they are working on it. In the meantime, she recommended picking a single account to plan on keeping indefinitely and to make all future purchases on that account."


http://www.macrumors.com/2011/09/16/apple-working-on-allowing-the-merging-of-mul tiple-apple-ids/


That's the best information we have to date.


Imagine how much better the iCloud transition would have been if Apple would have tried some competent beta-testing (like the now-defunct Customer Quality Feedback program)? Sigh.

Dec 4, 2011 12:29 PM in response to varjak paw

Dave,


I just moved from the US to Australia and find that my original AppleID (using my gmail account) will not work here in OZ because it is "linked to the US iTunes Store and you will be rerouted to that store now," or some such message. I also found my gmail address to be rejected here as a non-local email address. So I set up iCloud and created a @me.com account including the ability to purchase with this account. My iPad2 is stuck on the gmail AppleID because it has spent the last 6 months purchasing from the US iTunes store. Is there any way for me to merge my US iTunes purchases with my AUS iCloud???? I have no idea whether I am making sense or not. I just want to convert my "Apple World" from the US to Australia. Got any suggestions?

Jan 1, 2012 4:55 PM in response to Michael 'Mickey' Sattler

I'm in the same situation, and I rarely post since Apple products are pretty intuitive to operate. I'm a Windows guy that has accumulated a Mac Mini, Macbook Air, 3 iPhones, and 4 iPods. Let's just say I've given them a bunch of business and recommended Apple to others.


The problem I see is that while they have a nice GUI, they have a very confusing infrastructure, and I started running into the multiple account issues prett early, and it was only for a few songs. I think that an early warning to the effect that "you already have an account that is billed to your current customer profile" would have prevented this mess.


The real problem seems to have started somewhere between mobile me, and the cloud service. Let me say up front that my original iTunes account was not an email account and contained no @ sign or .com. Since there were many Apple infrastructure changes this year, I remember being prompted for an email address rather than an a simple account name.


It seems like when two lives merge, as in a marriage, the accounts should also be able to merge. In addition, when both accounts trace back to a single individual at a single street address, this should not boil down to someone suggesting that "the agreement is clearly defined here" but the ability of someone at an Apple store to or LIVE customer service to say, let me help you with that, but we may have to wait a month until our engineers solve OUR problem.


I may sound like the typical "nothing is my fault" consumer, but I feel that there are two things that set Apple apart from it's competition. One is just great product design and interface control, and the other is superior customer support. If the customer support piece slips, I think Apple risks losing a substantial part of it's advantage.


I am trying to live with the effects of having these two accounts, and any solution must enable me to pay only once for the music, applications, etc. that I have purchased from Apple. For Apple to continue with things like cloud based strategies, they must remember that the consumer experience does not stop at the device itself, but continues through Apple's support systems and infrastructure.

Jan 11, 2012 4:11 PM in response to Chris Dondanville

I have the same problem... an old Windows iTunes account that I later associated with my email address. Since then, I have had 3 iPhone and a MacBook Air. I bought the Apple hype and bought a mobileME account. Now my PC and MacBook Air iTunes are on my old iTunes email address and my calendars, mail etc are on the mobileME address. I bought iTunes Match, but cannot access it from my iPhone which is using my mobileME ID.


I have 2 or 3 support dealios going. All keep referring it to someone else and assuring me that I can access my music on the cloud. However, no one can tell me how to do it.


My thoughts are that I could cancel iTunes match.

Go into iTunes on my PC. Log out and then log back in with my mobileME ID. The music on my PC should not disappear. If I then purchase iTunes match with the mobileME ID, then I should be able to accesss it from my other devices. If this works out, I will let you know.

Jan 30, 2012 3:57 PM in response to Chris Dondanville

This whole thing is INSANELY RUBBISH !!!!!!


i went into the apple store today for an appointment with a GENIUS, who was INSANELY THICK, and didnt seem to have a basic clue about the nature of the problem with multiple ids, and duplicate calender entries and all of these other fun things we are trying to live with, and was no help at all !!


ICLOUD DOESNT JUST WORK, FACT. its complicated , messy, and no-one seems to have the slightest clue how to resolve anything, mainly because of apple's control freakery attitude DNA, so they are incapable of admitting they have made this whole thing a DOGS DINNER !!!!


keynote message ends here.


thankyou..


and one more thing, bring idisk back, you fools!

Can I merge 2 Apple IDs?

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