Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 5 update ate up my available space!

I just installed the iOS 5 update without a hitch, but after syncing everything, I discovered that I now have 13.6 GB of Other installed on my iPad 2, leaving only 3 GB available space left. I had well over 12 GB available before the update. What gives?

Posted on Oct 12, 2011 5:14 PM

Reply
66 replies

Oct 13, 2011 10:30 PM in response to Don Price

Did you guys fiddle with the "Convert higher bit rate songs to 128 kbps AAC" checkbox ?

Mine was ticked and after the iOS 5 update, Other had ballooned to 4 GB and most of my songs (the ones iTunes had to recompress) wouldn't play at all on the iPod Touch.

Unchecked the "Sync Music" box, resynced (which deleted all the music from the device) and Other is back to 0.59GB, which sounds about right.

Oct 14, 2011 5:37 PM in response to gallai

Disclaimer: This obviously may not work for everyone but it did for me. These are all assumptions..


Assumed Issue: During the operating system upgrade, the device lost its hooks to the some types of data on the device (i.e. music files, movies, etc.). So all that other data on your device was a bunch of your old data just unrecognized by your device. Assumption: NOTHING TO DUE WITH iCLOUD but more just the upgrade of the operating and file system on the device.


My Devices:


iPhone 4 (32GB) (Latest iOS 4 version before trying to upgrade to iOS 5)

Windows 7 Premium


My appearance:


~15GB music

~5GB video

~2GB apps

~1GB photos

~and the dreaded 20 GB of "Other"


Sum: More than she can handle


My resolution:


1) Perform backup of mobile device in iTunes (I did this before unchecking all the types of media to Sync to mobile device in iTunes)

2) On mobile device, go to Settings->General->Reset->Erase All Content and Settings

3) When this has finished, back in iTunes, perform a restore from the backup.


Consclusion


I believe this re-established all the hooks to my music and video data from my PC to my device and resynced all my apps, music, videos.


If I happen to lose all my data from my apps oh well, I guess I'll just have more Angry Birds levels to master... :-P

Oct 15, 2011 2:25 AM in response to BuckyBadger25

I did something less radical but would have gone down that road...


I did a total grass roots restore from the centre of the 'Sumary page' page. Then decided to restore to newest back up and it left me with what I had before. (If not more)


But I agree with you. Just scrub and start again.


Thanks for taking time to put your resoliution up in the forum though.


Ciao! Ade

Oct 15, 2011 7:45 PM in response to ade2bee

Ran into the same problem after updating my iPad. Got 10GB more of "other" data, which, maybe coincidentally, equals the total size of my audio and video files.


Also had some other stuff missing on my iPad which are present in my iTunes on the PC, such as apps and album arts, etc. So I just did a full sync from the "Summary" page of my iPad (not a restore). It took some time, but after the sync finished, the 10GB "other" data disappeared.


Actually, even before I did the sync, I can see from the "Usage" page on my iPad (in Setting-->General) that the 10GB was just a "phantom" conjured up by iTunes :-) The total usage amount shown on that page matches what's actually being used.

Oct 25, 2011 7:41 PM in response to Don Price

I ran out of space too, and the problem seems to be that the option on the Summary page to "convert higher bit rate to 128kbs AAC" when I sync music is GONE! I'm not kidding. I run iTunes on a Windows PC, but that option was there until I upgraded my iPhone 4 to IOS 5.0, and now it's gone and I'm short 2.5gb of space. Has anyone else run into this? This is a big deal to me as I store my music in iTunes on a higher bit rate, but I use my iPhone as an iPod and like all of my music on it.

Nov 30, 2011 10:46 AM in response to Don Price

I'm thinking I have a very similar problem to everyone else on here, but I feel it has more to do with my songs that have previously been converted to 128kps. I have an iphone 4 and the problem did arise after updating to 5.0. I do not remember what my "other" was before updating since it's been a month or so, but it's around 2.5gigs now; the real problem, however, is the size of my music... before updating i had around 20gigs of music space taken up and roughly 9gigs of free space, after the update (and currently) it says i have 35.6gigs of music on my phone and that i'm 9.7 gigs OVER CAPACITY. Now, ever since the update, entire albums on my phone simply won't play (around a 1/4 to a 1/3 of my entire library!), which is infuriating because i know the data is on my phone because i had all the music on there working before.


The unfortunate thing here is that I would have tried restoring/removing all music and re-syncing but shortly before i updated a friend of mine literally fried my terabyte external hard drive which stored all my music/photos/etc., leaving me without the files for all the music already on my phone. If anyone has any advice that could help me i'd be eternally grateful. And if not, looks like i've got a lot of re-downloading to do...

iOS 5 update ate up my available space!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.