Pages and Numbers Not Syncing in iCloud

Bookmarks, Contacts and Calendars are all syncing with icloud. Works beautifully, however when I change a Pages or Numbers document on my MacBook Pro, it doesn't sync with my ipad. itunes 10.5, ios 5, Lion 7.2 in use. Am I doing something wrong? Thanks, Rob

MacBook Pro, Mac OS X (10.7.1), 2.2 Ghz Intel Core i7, 8 GB Ram

Posted on Oct 12, 2011 5:51 PM

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230 replies

Oct 29, 2012 9:18 AM in response to Rob Weinberg

I am seeing this problem with ipads still running ios 5 or the first generation ipads. seem with ios6 the apps are upgraded to work with ios 6 and has not been syncing with devices on ios 5 or lower. another way to get us to keep buying newer products. udate all your apps then reset all setting in general and this has fixed my problem with ios 5 1st generation ipad

Oct 30, 2012 12:18 PM in response to Rob Weinberg

I find iCloud pretty useless. Pages document updates on my iPad and the overall iPad backup happen maybe every few days if at all. I have reset everything and tried every suggestion i found on the boards. And that does NOT change anything. I now just backup to Box.com and Dropbox because I can do it whenever I want (unlike iCloud) and they are reliable (unlike iCloud) and professionally supported (unlike iCloud).


What I resent most is the total lack of information. Apple must know that iCloud is not ready for prime time but they make the devices and apps depend on it and don't level with users about server side inadequacy or offer any useful solutions. The pat on the head, training wheels approach of Apple support pages border on insult.

Oct 31, 2012 6:24 AM in response to OldHoya

Hi OldHoya,


I have the same problem as yours and here is how i solved it :


1. Make sure your Pages, NUmbers, Keynote in : Setting > Use iCloud > ON

2. The same in your iPad iCloud : Setting > iCloud > Documents & Data > ON

3. Then, go to Setting > General > Reset > Reset All Settings


(This will take a few seconds and eventually your iPad setting will back to default, like Wallpaper back to original, but don't worry, most of your apps and data is still there.)


Then you are good to go. I came back from dinner just now, and now all my keynotes docs is sync with iCloud =)


Hope this help !


Cheers

Oct 31, 2012 8:07 AM in response to d0ma1n

Thank you for taking the time to respond. I appreciate it.


However, I already tried exactly that several times.


Updating of Pages docs and the iPad backup take place when iCloud feels like it which can be after 3-5 days. A reset or renaming a file or editing a file does not force an immediate update to iCloud.


I could accept the passive nature of the link between my iPad and iCloud if iCloud deigned to accept updates each time but it does not. If I do a doc in Pages I immediately upload it to Box.com. Like DropBox and Google Docs, it let's me update when I want and it lets my synced apps do so every time. The problem is iCloud.


Thanks.

Oct 31, 2012 8:22 AM in response to OldHoya

Synching in iCloud between all my iDevices happens basically instantaeneously. I have not seen any sync delay, maybe a few minutes (like 2 or 3 mins); but nothing like 3-5 days. My thinking is that iCloud is designed to update with any change as quickly as possible.


OldHoya - I understand that it is not working for you. One thing you mention is the iPad backup to iCloud. The only thing I probably have different than your setup is that I happen to backup to my local computer, for all my iDevices.


Other than that, for iCloud, for me, it has worked quickly and well.

Nov 3, 2012 6:21 PM in response to KJayCee2

I'm having exactly the same problem you describe. Syncing iWork documents worked fine until the last week. Using 10.8.2 on my mac, IOS 6 on my iphone 5. Won't sync in either direction. When I open the icloud window under, e.g. Pages, I see the files that synced previously. I also see the new ones I composed on the mac with a cloud icon next to each that says "waiting". This is after hours on a high speed wifi and internet connection. Calendar events are syncing just fine, as is mail. It's just the iWork docs.

Did you figure out a fix? Did you hear from Apple? I've got a Genius bar appointment in a few days.

Nov 11, 2012 3:05 PM in response to Rob Weinberg

iCloud dysfunction is quite deep, and I doubt will respond to resets of any sort. I note that if I create and save a Pages document in iCloud, it appears in ~User>Library>Mobiledocuments>com~apple~Pages but is not transfered to the iCloud web site. Thus, I presume no IOS device (mine included) can find the document.


Apple you should acknowledge this and fix it.


Missing Steve

Nov 20, 2012 8:09 AM in response to Rob Weinberg

Yes - this is really a sad and embarising mess for Apple. They just cant run network sedrvises - thet proof it over and over and over again. It was sad they could not buy DropBox - DB has a working solution...and I just cant understand why Apple - this mega rich company with the brightes brains on the planet - can fix this. Networkin over IP is very ver old - it's been around for decades. Why do they hire loosers for the iClod apartement? When they have the real stuff in all other apartements?

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Pages and Numbers Not Syncing in iCloud

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