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iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

Ive upgraded all my software, OSX, iOS 5, new iTunes, etc. Now, whenever I try to sync my phone, either via WiFi or USB, I get stuck on the last stage that says, "Syncing Genius Data to Iphone (Step 7 of 7) - Waiting for items to copy". It won't complete the sync. Whats up???


Also, not all of my previous Ringtones will upload, so I cant use them. HELP!

iPhone 4, Mac OS X (10.7.1)

Posted on Oct 12, 2011 6:18 PM

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Posted on Oct 12, 2011 7:40 PM

I have the exact same problem - updated to ios5 and iTunes 10.5 today and now can't complete a sync because it's wating to genius items to copy. Kind of frustrated.

301 replies

Nov 5, 2011 6:31 AM in response to matobii

Here's what worked for me - leading me to believe everyone's issue is likely different.


Since iOS5 was released, my iPhone 4 (3GS/Verizon) wouldn't appear to sync completely through iTunes (latest version). It would get stuck at "waiting for items to copy".

However, the iPhone seemed to work fine.


A week ago, I started an iPhone app I'd had for some time. It was for a local radio station (WJR 760 / AM Detroit).

The app was from 'AirKast'. It now no longer seemed to work on the iPhone.

Based on internet research, I deleted that app and re-installed it on the iPhone from iTunes.


Now not only does that app work again, but my iTunes appears to finish syncing my iPhone every time.


Hope that or something similar helps a couple of people experiencing the problem anyway.

Nov 5, 2011 3:53 PM in response to matobii

I got this message while syncing my iPad (via wire). It was trying to sync photos.


I had the Photo application open (in the background) on the iPad. When I killed that app (double click the home button, press down until the apps jump, hit the minus sign on Photo) the sync resumed and completed very soon.


It may be that some of these 'waiting' problems are because something is open on the device you are trying to sync.

Nov 7, 2011 5:58 PM in response to Da Kid Jordan

This worked for me. Thanks!


"Hey, I was having the same problem,, i just got mine to work. Take off everything but your apps (meaning take off pictures, music, ringtones, movies, tv shows, etc just leave on the apps) Then go up to the top and go to Store and turn off Genius. Restore your iPhone (It'll ask you to back up, click yes.) Restore from back up, Let your apps come back then when those are done add each category one by one. (i.e. click Photos -> Sync Photos and let them finish, then click something else like music) Hope this helps!"

iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

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