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iOS 5 Firmware update Corrupted during download

Everytime I try to update my iPhone 4 to iOS 5 I this get an error message.


"The software for the iPhone "iphone" was corrupted during download.


Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later."

iPhone 4

Posted on Oct 12, 2011 8:07 PM

Reply
22 replies

Mar 8, 2012 2:45 PM in response to logan118

I noticed most of those posts were in Decemeber, probably around Christmas time when everyone just got new ipods and ipads. The networks were probably overwhelmed but here it is March 8th and I have a brand new Ipad 2, I just bought it today (which is getting replaced with the new ipad on the 16th, but I'm having the same issues everyone else was having. No firewall, no antivirus or anything blocking my connection in any manner it just keeps saying Download was corrupted, disconnect and reconnect and try again. I'm going to just download the update and save it to my hard drive then shift restore it next to see if that helps. I'll be back if that fails. Maybe someone has found a solution to this issue. Oh it's a 32gig ipad2. I had a 16gig ipad2 but needed more space, didn't have any problems updating that one. In fact, it came out of the box updated... this one apparently is not. I'm getting a 64gig in 8 days, I hope that doesn't cause even ore problems. My iPod Touch 4g updated just fine. It took forever and I'm on a 50mb down and 5mb up network so I don't understand why Apple server's are so slow! Surely they can't be, being taxed from over use on a Thursday at 5:30 when the new ipad isn't even out yet? Then again, I just keep getting the same error so maybe they are swamped right now, I have no way of knowing. Pinging appears fine, no packet loss, no delay but downloading is taking extremely long. Like I said I'll be back with an update if it fails again. Sorry this was no help to anyone but if you are on a PC you can save the update to your hard drive then hold shift, then click restore and point it to the saved update on your hard drive (i always use my desktop so it's easier to find, then delete it after I'm done.) Yep there's the error again. Ok trying it the other way, be back.


Ok now I'm getting ERROR -50, continuing will result in a loss of all data on this ipad. Do you want to continue. Since it's brand new, I am guessing that it's ok to lose the data on it. I hated that ipod and bookshelf icon anyway that you couldn't remove. Maybe they are gone now. I'll let you know after the restore, if I can get to that point. Be back in a bit.


It did remove the ipod icon from the homescreen and now it appears to finally be working correctly. Even the cloud portion is working right. I don't know what was causing the issue so I'm sorry if I was no help, but I thought people should know it's still happening.

May 7, 2012 3:22 PM in response to techneck

And here we go again - iOS 5.1.1 - has failed after download with the Corrupted message - reset Motorola Surfboard and first attempt failed.


I could go over the air on a couple devices - but they do not all have that ability.


It would be nice to know if it was just some server overload issue - and even better if the folks who run the servers could do something to correct this - I would rather get a "all circuits are busy, please try again later" message BEFORE the 802MB download rather than AFTER.


And since I have iPhone4S (synced to Mac 10.7) and iPhone4 (synced to Windows XP) and iPad (synced to Mac 10.7) and iPod 4 (synced to Mac 10.6.x) I am pretty sure that a single download cannot be shared amoung these devices.

May 12, 2012 9:48 AM in response to Matt Wolanski

I have an iPhone 4. Downloaded the new OS5 and got the corrupted download message. When I tried it again, I get a messag telling me that I have to restore my phone. So, when I restore my phone, the OS5 starts automatically, and then gives me the corrupted message at the end of the download. But, my phone will not work because it still needs to be restored. So, it appears I have lost everything on my phone and I'm in this circle of restore, corrupt, try again...


Suggestions?

May 25, 2012 5:33 PM in response to logan118

I'm having the same problem downloading the 5.1.1 update. New iphone 4s, the updater on the phone says 54mb when I got to itunes and start the update its 802mb. Spent 12 hours, during off peak as my plan is not large, then I get an error message. I can't afford to waste my usage on such a large update that may or may not work.


Apple needs to make these updates a reasonable size and more frequently.

and or, make them availbe from a mobile kiosk in apple stores.


Ridiculous for those of us not on cable broadband.

iOS 5 Firmware update Corrupted during download

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