Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

Greyed out songs on iphone after iOS 5 update

So I updated my iPhone 4 for the iOS 5 update. Before doing mine I did my husbands iPhone 4. My update seems to have been successful but all my songs are greyed out, however they're fine on his phone. It did prompt me to change our applie ID when we set up his phone so we did that. We're both signed into the same apple ID (just like we were before the update), and I just can't figure out whats going on. HELP!!

Windows Vista

Posted on Oct 12, 2011 9:32 PM

196 replies

Oct 12, 2014 12:22 AM in response to tommyg711

I have been tearing my hair out over this problem for weeks since I installed iOS8 on my iPhone 5.

Galileo634 is a genius! I followed his instructions to use iExplorer (on the previous page) and my problem is solved. Thank you, thank you thank you!!

Greyed out songs on iphone after iOS 5 update

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up