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Album art missing under artists tab on iPad 2 running iOS 5

I restored my iPad 2 to iOS 5 as a new iPad. Everything synced fine the first time and all album art showed up perfectly, but when I synced a second time, for some reason my iPad ended up messing up all the album art in the music app, but only under the artists tab. I tried unsyncing all of the music, and then resyncing all of it again, but it did the same thing if I synced it again. Only 5 artists have album art showing, but the rest are blank, even though every single album in my music library has album art. The album art in the actual albums tab is fine. Here's a picture that shows what it looks like:


User uploaded file

iPad 2, Other OS

Posted on Oct 13, 2011 2:28 AM

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42 replies

Mar 12, 2012 12:27 AM in response to murky44

None of the solutions posted have worked for me. I have tried the sort by Album artist switch. I have check that every track on the album has all appropriate fields filled out. I have resized the artwork to make it smaller. I have deleted albums and tried syncing them again. Nothing makes certain albums' artwork appear on my iPad 1. Several of the albums in question are on my nano as well and that displays all of the artwork just fine.


Has anyone found any official Apple info on this problem? It is very frustrating.

Mar 12, 2012 12:59 AM in response to pjkelnhofer

Update to my last post, after trying every setting in iTunes, I discovered it is the "Convert higher bit rate songs" that causes my problem. Anything that is converted loses its artwork.


Since a lot of my music is at much higher bitrates, the option is to live without the artwork or have a lot less music on my iPad until Apple can fix this bug.


I have had that option checked previous to iOS 5.1 and iTunes 10.6 and it has never been an issue until now.

Mar 13, 2012 3:16 AM in response to pjkelnhofer

Driving me nuts. Just today upgraded to new ios and new itunes. Now all mostly all art gone from ipad 1. When I switch the Group by Artists ON I get more art (but not all) than I do when I switch it off! I dont see why I have to farff about with settings at all - the sofytware shoulf work without the knowldege of digging about with "fixes". Am reporting it to apple.

Mar 14, 2012 10:31 PM in response to pennypup

This worked for me:


Like someone else mentioned the problem started when I converted everything down to 128 kbps - the only album with art showing was one that was already at that bitrate. I added in artwork through iTunes to all albums and got nothing when I disconnected the iPad. Back in iTunes, I selected an album at random and looked at the Summary tab under the Get Info for an individual track to see if iTunes at least read the art for that particular song. It did. While in the info screen I clicked through each track by the Next button to make sure all of the tracks on that album were showing the art. When I closed out of the Info screen the status bar in iTunes read that it was copying the art. And with my iPad on I watched it pop up.


It takes awhile (about 20 minutes for the 4 gigs I have loaded) but after going song by song through iTunes I've got art for all albums. The Group by Album Artist tab is on 'ON' in Settings, but I don't think it mattered - I don't have that field filled out in any of my music. Good luck.

Apr 8, 2012 3:01 AM in response to murky44

It's an indexing issue somewhere, I just can't figure out where to get to it. Somewhere in the database there is a missing piece of information. The music player is treating it like a non-existent space instead of a real zero value (which would hold the place but contain no information) and filling in the data from the next filled slot. This would shift the values into the next album or artist or whatever category that's messed up. Adding new material would shift things a little further out and mess up a few more. Once it hits the next properly indexed value, it looks like it picks up correctly and resets to the proper art. Unfortunately, Apple doesn't seem to like users to tweak the insides of its software and I have no way to compress and re-index the database, which might clean it up. If anyone knows how to compress and reindex an Apple database please let me know.

Apr 25, 2012 1:54 AM in response to murky44

Right I'm new to this but here we go.i have the new iPad 3. it it did the same to me this is what I did. plug your device into your computer, then click on your device, go to music at the top of the page.and tick sync music then click select playlist, artist, albums and genres. then scroll down to albums untick the ones you have missing art work on your device artist section then click sync at the bottom. after you have done this obviously the albums will be completely removed from your device. then re tick the albums you previously removed and click the sync button again. (whether it made any difference at all, i had my music open on my device and was in artist and watched the album reappear with art work) you should find like i did that the album art work if on your computer in the beginning will be there on your device in artist and albums. hope it works for you.

Jun 14, 2012 12:30 AM in response to ajerian

UPDATE. i have mostly solved this when trying to sort out ANOTHER problem. The other problem was that after a sync to remove all music and then reinstall, I kept getting the message "you dont have enough space etc" This was DESPITE the fact that there was NO music showing on the ipad when plugged into computer, but was alternating between saying that and there WAS 20 odd gig of music there. Anyway, that is answered elsewhere. What I did was tick the "manually" manage music. But then I did not select ANY songs at all. That wiped the ipad music. Then I clicked the sync all and it then resynced with everything AND added the cover art . The only ones missing are ones I dont actually have an album cover but a photo (for personal reasons) on the itunes on my mac. Having said that I did lose all my playlists (my ipad contents were really from my previous PC) and that is something I did not want to lose, but knowing this would happen made up an excel file with them, so when I have the time I will just need to redo. All in all though was still a real pain in the a**e, and I didn have to spend time being frustrated by this that woudl have ben more productive elsewhere!

Apr 9, 2013 8:14 AM in response to murky44

I'm not sure if this'll work, because I don't have this problem, but I did have a similar one.


1. Restart the iPad (Just checkin' you know.)

2.Go to Settings > General > Usage > Music then swipe left on your music library to expose a delete button.

3. Delete your entire music library.

4. Re-sync with iTunes, bringing your music library back with you.

Album art missing under artists tab on iPad 2 running iOS 5

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