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Level 2

148 points

SMS messages not matching a contact's mobile number

I am having the problem decribed here http://support.apple.com/kb/TS2326. None of this seems to help, except, I do not want to save the contacts with double entry with and wihtout country codes, in my case +960.

This was only found in my carrier early stage of iOS, when it was in 2.0, if i remember it correctly. This was never an issue until now, in iOS 5 it hits again.

Contacts are saved with out the country code before and it worked perfectly. However, I have tried both way, with and without country code, does not help.

Moreover, I have been using iOS Beta from the begining of the development of iOS 5, and I kept reporting the bug. Now, this is ridiculously annoying to get SMS and not showing the contact number.

I have noticed that, since the Beta, when setting up the iPhone after the restore, iTunes pops up a message that reads "iTunes could not check for an update to the carrier settings for you iPhone error encountered (1630).

What do you guys think? 😕

iPhone 4, iOS 4.3.2, iOS 5

Posted on Oct 13, 2011 2:30 AM

25 replies

Nov 3, 2011 2:43 AM in response to Ammadz

Tried the Verizon fix again with *228 an it worked this time. Wheeew!

Kvs13156

Level 1

0 points

Nov 3, 2011 8:37 AM in response to tonyfromjackson

All you folks having problems - do you have the problem when cloud is turned off or does that matter? Because my problem has not reoccured since I mention the fix above. But I also have not turned cloud back on and I would like to someday. Also as matter of information, we had Iphone 3gs with AT&T and we swithched to the new Iphone 4gs at Verizon. Also the problem was identical for me and my office mate that upgraded at the same time and same fix worked on both phones.

Nov 3, 2011 8:46 AM in response to Kvs13156

The *228 fix was only temporary for me. I have to do this every few days.

I will try turning off iCloud though.. But really, this needs to be reported to Apple!

Please everyone who has this problem needs to report it to Apple! - 1-800-MY-IPHONE

Ammadz Author

Level 2

148 points

Nov 3, 2011 8:46 AM in response to Kvs13156

Your problem and my problem is completely different, our has something to do with the carrier settings and your solution of switching off the iCloud does not solve it. Every iPhone running iOS 5 in Maldives has this issue, with one network it works perfectly but the network I am on has this issue.

Guys, this issue persists in iOS 5.0.1 Beta.. I have again reported the bug and yet no response. Will keep you guys posted.

Ammadz Author

Level 2

148 points

Nov 5, 2011 4:55 AM in response to Kostadin

Quick update: after my 4th Bug Report, engineers responded asking for screen shots and more details. done that. Let's wait for the fix within Beta 3 of iOS 5.0.1 or in the public release.

Nov 10, 2011 1:13 PM in response to Ammadz

I'm having the exact same problem. I OTA'd the public release update and I had this issue with contacts in messages and phone call logs. I have yet to be able to fix it. Here's what I've attempted:

1. Deleted all messages and sent a new message to someone in my contact list. Still shows up as phone number instead of name.

2. Deleted phone call logs. Called someone. Showed up as phone number in the call log instead of name.

3. Updated some contacts on my mac to update my contacts on my phone over icloud. Didn't change anything.

4. Deleted all icloud contacts off my iphone. Then re-synced them. Didn't change anything.

One thing I did notice: Try and add/edit a phone number in your contacts. The phone will start to autocomplete a (XXX) XXX-XXXX formatted number, but then automatically judder to a XXXXXXXXXX formatted number. I don't know if this means anything, but I distinctly remember the iphone letting you format your numbers however you wanted. Whether it be (XXX) XXX-XXXX or XXXXXXXXXX or even +1 (XXX) XXX-XXXX.

Anyway, that's all I got. Hope this gets fixed soon.

Dec 19, 2011 1:57 PM in response to Ammadz

Hi Ammadz

I'm having the same problem. I'm in Maldives on Wataniya. Have been looking to solution for this. Don't wanna jailbreak though. Please update as soon find a solution. Hope Apple will address this issue. Until then we have to have numbers saved with +960 and without it for each contact.

Dec 19, 2011 2:00 PM in response to AhmedSalam

Will this be problem related to region format? In IOS 5 region format Maldives not listed among the countries. Setting > generals

Doesn't make sense though cus all worked fine in Maldives before ios5

Ammadz Author

Level 2

148 points

Dec 19, 2011 6:59 PM in response to AhmedSalam

Hello there,

Actually after several Bug Reports since Beta of iOS 5 and now finally in iOS 5.1 Beta 1; this issue is fixed in Beta 2 of iOS 5.1. I have contacts with +960 and without +960 - doesn't make a difference.. Basically it's running smooth as silk. Although I was assuming it was a glitch caused by the Region Formats, apparently not. Maldives is still not listed in the Settings > International > Region Formats.

There is no official date announce for public release of iOS 5.1 but it must be out soon.

adriean

Level 1

0 points

Dec 30, 2011 6:01 AM in response to Ammadz

For Verizon try *228 select 1 and follow instructions. And also go to settings go to general go to reset got network system reset it's working fore for now. I heard it was a software glitch and apple is suppose to release a 5.0.2 to repair it.

SMS messages not matching a contact's mobile number